How to Spa

We kindly request that you refrain from using mobile phones and cameras. It is recommended that you leave valuables in your guest room safe. The Spa does not assume liability for any valuables.

Health Concerns 

Please advise us of any health conditions, allergies or injuries that could affect your treatments or use of the Spa facilities. 

Spa Experience 

To make the most of your Spa experience and support the benefits of your treatment, we recommend that you allow extra time prior to your scheduled time to enjoy our inviting wellness area. For your convenience the Spa will provide towels, slippers, shower caps and all amenities required for use during your visit. During all treatments you will be properly draped for ensured privacy. 

Reservations 

Advanced booking is highly recommended to ensure preferred times are available, particularly if you choose to enjoy multiple bookings during your stay. The Spa provides walk-in bookings based on availability. To make a reservation from your guest room, dial 8090 to call the spa reception. 

Minimum Age 

The minimum age for spa treatments, use of fitness and wellness facilities is 16 years. Children under the age of 16 are welcome to use the swimming pool when accompanied by an adult and in compliance with our spa etiquette. 

Gift Certificates 

Our gift certificates make a wonderful gift for any special occasion. Please enquire at the spa reception for details and purchase. 

Lateness & Cancellation 

Policy Please be aware that your late arrival may result in a reduction of treatment time as a courtesy to our next guest. We kindly ask our guests to give a minimum of twelve hours notice for cancellations. With fewer than twelve hours notice you will be charged for 100% of your treatment. If appointments are reserved before arrival at the hotel, the spa cancellation policy follows that of your hotel reservation.