Concierge Service

The team of magicians with a big smile – there is almost nothing our concierge team cannot arrange for you. 

Do you want to find out where to enjoy a delicious "Kaffee und Kuchen" in the city? Ask them. Do you need last-minute tickets for a beautiful opera performance? Tell them. Do you need more insider tips on the hidden spots of Vienna? The concierges have all the answers. They possess infinite wisdom about Vienna. Challenge them with your questions, from the finest difference between a melange and a cappuccino to a secret wine tavern they adore. 

"It is with great pleasure that we, Palais Hansen Kempinski Vienna's concierge team, welcome you to Austria's capital. You may know how to get to the sights in Vienna, but to experience the Capital of Music like a native is another thing. Let us assist you in creating your very own tailor-made Vienna itinerary. Whether shows, concerts, festivals, sights, restaurants or bars, Vienna has a lot to offer year-round, and we always have the right answer for your question!"