FREQUENTLY ASKED QUESTIONS

find the answers to your questions here

FAQ

Pets are allowed, though a cleaning charge of EUR 100 per stay applies. Dogs are prohibited in the hotel restaurants.

There is only one room available which is specially adapted so if you need one, please speak to our reservations or front office team.

The breakfast buffet hours at the Restaurant Johann Grill are: 

Monday to Saturday, 7:30 am to 12:00 midday
Sunday, 7:30 am to 1:00 pm

EUR 35 per person

Earliest check-in is 3:00pm, while check-out is at 12:00 midday.

No, Kempinski Hotel Berchtesgaden is a non-smoking hotel.

Yes, it is. Nevertheless there are a view upgrade possibilities for an extra charge in case you need a faster Wifi.

An extra bed is available by booking Executive Moutain view room or a higher category as a special room size is needed. The bed will be charged with an additional amount of EUR 55 per night.

 

Visitors travelling to the hotel may need to acquire a visa in order to comply with national and EU regulations. 
For EU nationals, a visa is not required in order to enter the Federal Republic of Germany, while for non-EU nationals, a visa may be required.
Generally, visitors from outside the EU require a visa for stays in Germany. A visa is not required for visits of up to 90 days - in a 180‑day period - for nationals of those countries for which the European Community has ended the visa requirement. 
For detailed information please visit the website of the German Federal Foreign Office here.

A exclusive limousine service from the airport Salzburg (Austria, 30 km from the hotel) is available at EUR 155, a taxi at a rate of EUR 95.

There are 95 parking lots available in total. Parking garage fees are EUR 20 per day, while parking lot fees are EUR 10 per day.

Located in the Bavarian Alps at an altitude of 1,000 m, offering a panoramic view of the Berchtesgaden valley, Salzburger Land and the Watzmann massif, the hotel is nevertheless very accessible by Deutsche Bahn railway, road or air.

To find more information about directions click here.

From the train station in Berchtesgaden, a taxi will bring you to the hotel in around 10 minutes. You could also take the bus (No. 838), which will bring you to the hotel within 15 minutes.

Kempinski The Spa features a 1,400 sq m (15,070 sq ft) wellness area with indoor and heated outdoor pools, herbal Finnish sauna, steam bath with colour therapy, meditation lounge with floating water beds as well as a solarium and physiotherm infrared cabin. A multitude of different seasonal and regional inspired massages, beauty and body treatments are on offer.

The room price includes the entrance to Kempinski The Spa, and on the departure day, the spa can be used until 12:00pm (midday).

Spa treatments

10:30am - 9:00pm

Sauna area

10:00am - 9:00pm

Pool area for adults 

7:00am - 9:00pm

Pool area for children

8:00am - 6:00pm

The Fitness Center   

24 hrs

Everybody loves the gift of relaxation - and that is precisely what is on offer with the DaySpa pass at Kempinski The Spa. Treat yourself or someone special, and allow us to help you unwind with our extensive massage, beauty and wellness treatments in the most calming of environments available in the spectacular Bavarian Alps.

Opening times:
Monday – Thursday, daily between 7:00am and 9:00pm
DaySpa (4 hours)
Single - EUR 40
Couple - EUR 70

Friday – Sunday, daily between 7:00am and 9:00pm
DaySpa (4 hours)
Single - EUR 55
Couple - EUR 100

You can rent a car via our Activity Concierge via telephone on +49 8652 9755 5010 or via email, at concierge.berchtesgaden@kempinski.com.

No, currently we do not offer brunch on Sunday, but serve breakfast until 01:00 pm on a Sunday.

We accept cash, debit cards and the following credit cards: American Express, Visa, MasterCard and Diners Club.

Kempinski
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