About Us

About Us

Lady in Red

The most attentive host for every moment of your stay

Meet our Lady in Red

Your stay at Kempinski is about much more than exquisite buildings and outstanding facilities. It’s the remarkable hosts and their warm-hearted hospitality that really bring your experience to life.

Wherever you stay in the world, you’ll be in the very best hands. For more than a decade every guest has been welcomed by our Lady in Red, providing thoughtful, individual and intuitive help and expertise. Dressed in striking red, this impeccable host has unrivalled knowledge about the hotel and the local area.

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From advising on the best places to shop to opening doors to rare experiences, helping you plan special surprises to organising last minute requests, the Lady in Red is the perfect Kempinski ambassador.

Dedicated to understanding each guest’s needs and making sure everything you could possibly require is effortlessly here for you and just the way you want it, the Lady in Red will help create the most memorable trip for you and your loved ones.