Social
Health and wellbeing
We participate in community initiatives in collaboration with partner organizations and our corporate social responsibility initiative, BE Health. Additional collaborations include Clean the World, an organization that collects soap bars and amenities discarded by participating hospitality properties to repurpose them into hygiene products for communities in need.
Training and development
The tangible link between well-trained colleagues and our capacity to ensure sustainable, long-term enterprise, is realised by ensuring colleagues are empowered to develop into highly-qualified professionals. Our commitment to invest in people attracts candidates with ambition and ensures that we provide excellent guest experiences.
The mandate of our training approach is to ensure that our colleagues are professionally developed with skills and competencies to excel in their current roles, build a connection with culture and the brand and create succession for future Kempinski leadership.
Human rights
Reflecting our people-centred principles
Kempinski takes a global approach when considering our relationship with stakeholders. This includes a zero-tolerance approach to human rights abuses, such as forced labour, any form of modern slavery, human trafficking or the exploitation of children.
We require our suppliers and business partners to commit to sustainable employment and human practices through the implementation of our policy regarding Labour Standards by Third-Party Providers, consisting of a comprehensive set of standards that we expect providers to adhere to. Currently, 89% of colleagues are local nationals and 11% non-nationals.
Whistleblowing
To safeguard human rights, we adhere to a Code of Conduct and Business Ethics, as well as a Whistleblowing Policy, which provides colleagues with a channel to raise concerns related to breaches, directly with senior management.
We conduct thorough investigations, while remaining committed to protecting, where required, the identity of the complainant. This way, we create an environment in which employees feel safe to come forward and trust the organisation to care for their rights and interests.
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