Spa Etiquette

Ultimate Relaxation
Villa Rosa Kempinski
Spa Etiquette

Please review the following information prior to your next appointment with us.

To request your next spa at your preferred time we request you to call Kempinski The Spa in advance or come and see us for a consultation. All walk - in guests are welcome and reservations are subject to availability.

Treatment Preparation
It is advised to take a massage on an empty stomach or at least keep an interval of at least 1 hour between between the intake of food and the treatment. It is recommended to drink a lot of warm water during the treatment day as this helps tp flush out potential toxins from the body. Please also make sure to remove any contact lens before treatment to prevent any injury to eyes.
It is advised to rest for one hour after the massage and to restrain from cold temperatures, swimming, direct exposure to sunlight. Drinking of cold water and eating are also not recommended for an hour after oil therapies.

Your Health
Kindly inform us in case of pregnancy, allergies, heart problems, medications, had any recent surgeries that may affect the treatment process.

Personal Items
Please do not bring any valuables or jewelry to the spa. We are not responsible for any lost or stolen personal items.

Arrival at Kempinski The Spa
Allocate a minimum of 30 minutes prior to your treatment to allow yourself ample time to change and get ready.

Lateness and Cancellation Policy 

Please be aware that your late arrival may result in the reduction of  treatment time, as a courtesy to our next guest. We kindly ask our guests to give us a minimum of 12 hours notice for cancellation of a treatment, in case the notice period for cancellation is less that 12 hours to the booking time, 50 % of the treatment cost will be charged. 

Age Policy 

The minimum age for Spa treatments and use of the pool and wellness areas is 16 years old. 




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