FAQ

What is the address of Kempinski Hotel Das Tirol?

Kempinski Hotel Das Tirol Jochberg
Kitzbüheler Strasse 48
6373 Jochberg - Kitzbühel
Austria
 

What are the check-in and check-out times?

• Check-in is available from 15:00 hrs on the day of arrival
• Check-out is required by 12:00 hrs (noon) on the day of departure

Early check-in and late check-out are available for an additional charge, which can be added during the online booking process.
 

Is there a transfer service?

Kempinski Hotel Das Tirol offers a complimentary limousine service to and from Kitzbühel, subject to availability. 
 

What parking options are available at the Kempinski Hotel Das Tirol?

Guests can park in the outdoor area directly at the hotel building or in the ground-level garage, both of which are subject to charges.
 

What are the breakfast hours, and what does the breakfast offer include?

The breakfast buffet is served daily from 07:00 hrs to 11:00 hrs in the Steinberg Restaurant. It features a rich selection of international and regional dishes, both hot and cold.
 

Are dogs allowed and are there special services for them?

Dogs are always warmly welcomed! Each dog will be provided with a blanket and a food bowl. Please note that an additional charge per dog per stay applies, which can be added during the online booking process.
 

What payment methods are accepted at Kempinski Hotel Das Tirol?

On-site, we accept cash (EUR), EC cards and all major credit cards, including VISA, MasterCard, AMEX, Diners Club and Discover. For further questions, our reservations office is happy to assist you at T +43 5355 50100 1330 or via email at [email protected].
 

What are the cancellation policies at Kempinski Hotel Das Tirol?

For enquiries about cancellation policies or bookings, please contact our reservations office at T +43 5355 50100 1330 or via email at [email protected].
 

What are the spa opening hours, and what facilities are available?

• Alpine Spa Reception & Treatments: 10:00 hrs to 8:00 hrs
• Pool Area: 7:00 hrs to 9:00 hrs
• Sauna Area: 11:00 hrs to 9:00 hrs
• Fitness Centre: Open 24/7

Explore our exclusive spa offers and our Day Spa options.
 

Is there a laundry service?

Kempinski Hotel Das Tirol offers a laundry service for all hotel guests. Details and prices can be found in the brochure available in the rooms. For more information, please contact us at T +43 5355 50100 or via email at [email protected].
 

What can you do in the Kitzbueheler Alps region?

The Kitzbueheler Alps offer a variety of activities for all seasons and interests. The region is renowned for its diverse winter sports options and extensive outdoor summer activities.

With our exclusive ski-in/ski-out location, guests can directly access the slopes and the Kitzbuehel ski area in winter. In summer, the location is an ideal starting point for outdoor adventures.

Numerous events take place in Kitzbuehel and the surrounding region throughout the year. From the legendary Hahnenkamm race to various open-air events, there is something for everyone.

For our younger guests, our Kids Club provides a fun-filled programme with numerous activities.
 

Can I customise special requests or requirements for my stay?

Before your stay at Kempinski Hotel Das Tirol, our Ladies and Gentlemen in Red will get in touch with you to accommodate your wishes and requests. For further assistance, please reach out to us at T +43 5355 50100 or via email at [email protected].