Following spa etiquette is strongly advised in order for our guests to enjoy a hassle-free, relaxing experience at Cinq Mondes.
Arriving in Cinq Mondes Spa
To make the most of your experience, please arrive at least 10 minutes before your appointment. Your receptionist will conduct a brief consultation for personalized care and ensure that you have the treatment best suited to your need. Please advise the Receptionist if you are pregnant or have any health issues.
Preparing for your treatment
For ladies, no special preparation is necessary. Turn up and enjoy! For men, we recommend shaving prior to having a facial for maximum comfort and benefits to the skin. Other treatments require no special preparation.
What to wear
There is no need to bring or wear any special clothing, as spa wear are provided in your treatment suit. Comfortable underwear is provided for all other body treatment and massages.
Personal belongings and mobile phones
As your therapist will ask you to remove all jewelry prior to your treatment, we recommend that you secure jewelry in your hotel room safe if you staying with us or use a provided jewelry box in the closet. As a courtesy to fellow spa guest, please switch off mobile phones in all spa areas.
To maintain a peaceful environment, children under 16 years are not permitted in the Spa.
In consideration of other spa guests, as your treatment requires that facilities be reserved, we request a minimum12 hour's notice if you are unable to keep your appointment. Please call us, and we will be happy to reschedule. No-show or appointments cancelled within 12 hours will incur a 100 percent cancellation fee.
Please Note: There is no steam sauna and Jacuzzi/whirlpool available inside spa services.
We look forward to welcoming you to Cinq Mondes Spa.