Question 1

Can non-hotel guests book treatments at Kempinski The Spa?

Accepted Answer

Non-resident guests are warmly invited to reserve spa treatments or enjoy exclusive Day Spa access for a revitalising wellness retreat in Dubai at SENSASIA Spa at Kempinski Hotel Mall of the Emirates.

Question 2

What facilities are included in the spa, beyond treatment rooms?

Accepted Answer

The spa at Kempinski Hotel Mall of the Emirates features an Asian Hammam, a Japanese-inspired herb sauna, and a Jacuzzi.

Question 3

What is the minimum age requirement to access the spa facilities?

Accepted Answer

Guests aged 18 and older may fully enjoy all spa facilities and treatments. Certain treatments are available for guests aged 15 to 17 when accompanied by an adult.

Question 4

What are the opening hours for the spa?

Accepted Answer

SENSASIA Stories Spa at Kempinski Hotel Mall of the Emirates is open every day from 11:00 am to 11:00 PM.

Question 5

Do you provide robes, slippers, and towels?

Accepted Answer

Plush bathrobes, soft slippers, and fresh towels are thoughtfully provided upon arrival for all hotel guests and visiting Day Spa visitors.

Question 6

Are pregnancy-safe treatments available?

Accepted Answer

Our spa team assists in selecting tailored treatments for expecting mothers during this special time, and we advise consulting your doctor prior to booking.

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