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Kempinski Hotel Mall of the Emirates Welcomes Michael Payne as General Manager

Dubai, UAE. 12 May 2016 – Kempinski Hotel Mall of the Emirates has appointed Michael Payne as General Manager.

With almost thirty years of experience in luxury hospitality, Payne joins Kempinski from Emirates One&Only, Wolgan Valley Blue Mountains in Australia.
The new role marks Payne’s return to Dubai, where he previously launched One&Only The Palm as General Manager and led the team at the property from pre-opening in 2009 until 2015.

Prior to that, Payne was General Manager of One&Only Reethi Rah in the Maldives from 2005 to 2009. His first stint in Dubai began in 2002, when he spent three years as Resident Manager at One&Only Royal Mirage.

Commenting on his appointment, Payne said: “I’m delighted to be joining the team at Kempinski Hotel Mall of the Emirates at such an exciting time, following the completion of its three-year renovation. The property is celebrating its 10th anniversary this year, and I am looking forward to leading the team as we embark on the next decade of serving our loyal guests.”

He added: “As a general manager, I constantly strive to to set the highest standards at all times and take great pride in building and leading teams that embrace the same business goals, philosophies, strategies and objectives.I thrive on delivering high results in order to be an industry leader in the market and I will ensure that no rock is left unturned in the process.”

Payne began his career with Hyatt at the Hyatt Regency Cancun in Mexico and quickly worked his way up the career ladder in numerous F&B management positions at Hyatt Hotels in Hong Kong, Seoul, Spain, Kuala Lumpur, Jakarta and Melbourne.
A British National and graduate of the world-famous Ecole Hotelière de Lausanne, Michael speaks fluent French, German and Spanish.

Issued by: Aisha Ameen, PR Manager, Kempinski Hotel Mall of the Emirates, Sheikh Zayed Road, PO Box 120679, Dubai, UAE. Tel: +971 4 409 5048; Fax +971 341 45 00; Email:

Media contact: Frances Barton, Media Relations Director, In2 Consulting;; +971 4 455 8500; +971 50 650 3900

About the Kempinski Hotel Mall of the Emirates

Priding itself on offering guests innovative experiences, the Kempinski Hotel Mall of the Emirates is the perfect destination for leisure and business guests to the bustling city of Dubai. With its ideal location in the heart of the city, a short distance away from both city centre, and with a connection to the award-winning Mall of the Emirates, the hotel offers convenience with world-class shopping, dining and entertainment a stone’s throw away.

Boasting some of the most unique and stylish room products in the region following an extensive AED368 million renovation, the pinnacle of the 393 rooms and suites are the twenty stunning Aspen Chalets marry sand and snow, offering views of the Arabian Gulf on one side and the snowy slopes of Ski Dubai on the other. Four spectacular culinary concepts make up the diverse food and beverage options, while an outdoor infinity pool, tennis court, and Softouch Spa offer relaxation at your fingertips.

About Kempinski Hotels •

Created in 1897, Kempinski Hotels is Europe’s oldest luxury hotel group. Kempinski’s rich heritage of impeccable personal service and superb hospitality is complemented by the exclusivity and individuality of its properties.

Kempinski now manages a portfolio of 73 five-star hotels in 30 countries and continues to add new properties in Europe, the Middle East, Africa and Asia. Each one reflects the strength and success of the Kempinski brand without losing sight of its heritage. The portfolio comprises historic landmark properties, award-winning urban lifestyle hotels, outstanding resorts, and prestigious residences. Each one is imbued with the quality guests have come to expect from Kempinski while embracing the cultural traditions of its location. Kempinski is a founding member of the Global Hotel Alliance (GHA), the world’s largest alliance of independent hotel brands, which celebrated its tenth anniversary in 2014.

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