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Yes, we have four rooms equipped for people with a physical disability or mobility issue, including those in a wheelchair. The four Deluxe Rooms are located close to the elevator, and offer disabled bathroom facilities enabling access for all, as well as other features within the room.
Yes, the hotel provides visa assistance once a room reservation is guaranteed. Please request assistance when confirming your reservation.
Yes, one of our four Executive Tower Suites and our Presidential Suite offer spacious balconies. Please request a balcony when booking your Executive Tower Suite, and one will be reserved subject to availability.
Breakfast is included for those guests who have booked a room with a breakfast, or if the breakfast is already included within a package.
A meter taxi form Dubai International Airport can cost AED 80 or more.
Check-in time is 3:00 pm.
Check-out time is 12:00 pm.
As per the UAE law, occupants of a hotel room must be 21 years of age or above at the time of check-in, unless accompanied by a parent(s) or legal guardian.
Wi-Fi access is available throughout the hotel for hotel guests, meeting and conference guests, and guests dining in our restaurants and bar. Wi-Fi is available in our Business Centre at a charge for outside guests.
Smoking is permitted only in designated public areas and in designated rooms.
Upon check in you must present a valid passport or national ID (GCC counties only) for all guests staying in the room. If you booked a room with us through a Travel Agency, check in vouchers must be presented at the time of check-in. If you availed a complimentary room with us using a voucher, the original voucher must be presented at the time of check-in.
Pets are not permitted in the hotel.
Valet parking is complimentary for all in-house guests, meeting and conference guests, and those guests dining in our restaurants and bar, subject to spending more than AED 100. Guests dining in select restaurants on the 1st floor of Mall of the Emriates can also request complimentary valet parking through the hostess of the restaurant (Salmontini, Apres, San Tropez and Karam Beirut). For guests passing through, a fee of AED 200 for the first hour, and AED 50 for every subsequent hour, will be incurred.