Frequently Asked Questions
Get Your Question Answered
We regret to inform you that pets are not allowed at the resort.
Yes, we have disabled rooms.
Check in is at 15:00, and check out is at 12:00 noon.
Yes, our high-speed WiFi is available throughout the resort with our compliments.
A child rollaway extra bed is allowed for up to one additional child, aged 12 years old or under. We do not allow extra beds for adults.
Yes, the resort provides visa assistance, once a room reservation is guaranteed.
Parking is available on-site and is free of charge for all our guests. We also have valet services for guests of the resort.