Frequently Asked Questions

Emerald Palace Kempinski
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We regret to inform you that pets are not allowed at the resort.

Yes, we have disabled rooms.

Breakfast is being served at Le Jardin from 6:00 to 11:00, each person will be charged AED 295

Check in is at 15:00, and check out is at 12:00 noon.

Yes, our high-speed WiFi is available throughout the resort with our compliments.

A child rollaway extra bed is allowed for up to one additional child, aged 12 years old or under. We do not allow extra beds for adults.

Yes, the resort provides visa assistance, once a room reservation is guaranteed.

A private chauffeur ride from Dubai Airport Terminal 3 will cost approximately AED 400. For accurate fare details please contact our Concierge team with the number of passengers and flight details.

Parking is available on-site and is free of charge for all our guests. We also have valet services for guests of the resort.

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