A Legacy of Thoughtful Hospitality
Rooted in a 150-year history of employee care and social responsibility
In the early 1900s, our founder, Berthold Kempinski, hired the first engineer in German hospitality and introduced some of the industry’s earliest employee welfare programmes. At a time when the pace of city life was beginning to be recognised as a strain on health, he opened Haus Quisisana, a Spa retreat where his employees could rest and recharge.
Today, our approach to sustainability builds on this living heritage. It is a tradition that has become a responsibility. It means caring for our people, respecting and celebrating the unique essence of each destination, and paying attention to the impact of how we operate.
A Tradition Transformed into Responsibility
Rooted in the Locale
Mindful of the big picture, dedicated to every small detail
Every hotel is an intrinsic part of its surrounding environment. We focus on core operational fundamentals: energy efficiency, water conservation, waste reduction, and lowering emissions. These metrics are recorded locally and benchmarked by third parties against international standards.
To date, 32 of our properties hold EarthCheck, Green Key, or Green Globe certifications.
Through our Mental Health First Aiders initiative, trained team members offer discreet support to colleagues. Our Disability Inclusion Programme ensures our teams make every guest feel genuinely welcomed.
Mental Health & Inclusion
We provide structured development pathways at every level. Across all operations and supply chains, we maintain an unyielding zero-tolerance policy toward forced labor and child labor.
Growth & Human Rights
Hospitality begins with integrity. We hold our teams and partners to strict standards, governed by our Code of Conduct, Anti-Corruption Policy, and Supplier Code.
Business Ethics
PEOPLE
Well-being & Inclusion: We train Mental Health First Aiders and run disability inclusion programs to ensure supportive, welcoming workplaces.
Career Growth: Structured and on-the-job training is available across all levels to prepare staff for current and future roles.
Human Rights: We maintain zero tolerance for forced labor, human trafficking, modern slavery, and child labor in our operations and supply chain.
PRACTICE
Our approach to sustainability starts with how we do business. We expect our colleagues to
act with integrity, treat people with respect and take responsibility for their actions. We do not tolerate corruption, and we ask the companies we work with to uphold the same principles.
These expectations apply across our operations and are reflected in our Code of Conduct
and Business Ethics, Anti-Corruption Policy, Child Labour and Forced Labour Policy, Human
Rights Policy and Supplier Code, which are available below.
Local Actions, Global Impact
Discover how our hotels around the world are turning sustainability commitments into everyday reality.
From rooftop gardens and circular food systems to inclusive hospitality and local clean energy, every Kempinski property finds unique ways to care for its surrounding environment and community. Explore the stories below to see how our teams are creating meaningful change across the globe.
ESG & Sustainability Report
Our 2024 report was prepared with reference to the GRI Standards. It provides an overview of our data, progress and the areas where work continues.
We are currently strengthening how we collect and consolidate data across our portfolio, and expect to publish our next report in 2027.
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