Kempinski Hotel Cancún in the News

Cancún, Mexico, 10 March 2023 – Kempinski Hotel Cancún is now operating under its new name, officially introducing European flair to the first Kempinski Hotel in North America. The property finalised its transition period at the beginning of the year, bringing guests timeless elegance by the sea. In addition to 315 elegant guestrooms and 48 suites all featuring spectacular views of Cancún’s turquoise waters, Kempinski Hotel Cancún’s guests are welcomed by the iconic Lady in Red, a host with unrivalled knowledge of the local area; a reimagined culinary scene led by Chef René Camelo; and the custom guest experience that Kempinski is renowned for across its international destinations.

“Cancún is a top destination for travellers across North America who are seeking rich culture, fine dining, adventure and relaxation all while enjoying picturesque white-sand beaches, turquoise waters and vibrant coral reefs. We are honoured to introduce travellers to the Kempinski experience at Kempinski Hotel Cancún, where we’ve brought the iconic elements of our European brand and blended these with local elements of the destination to create a one-of-a-kind luxury product,” said General Manager Aref Sayegh.

True to the Kempinski touch, the hotel’s Lady in Red is an exclusive brand ambassador welcoming each guest with a personalised and intuitive experience. This red-clad host and local expert is the ultimate resource for designing those special moments, from a surprise proposal to a once-in-a-lifetime family trip. Kempinski Hotel Cancún is also one of only four Kempinski hotels worldwide to have a Gent in Red, in the form of Ruben Grajeda, who has helped guests at the property for nearly two decades.

The hotel’s standout amenities include a fitness centre with sauna and steam rooms, a tennis centre, private cabanas and lounges on a 1,200-foot stretch of beach, a beauty salon and a kids’ club, while extensive indoor and outdoor event spaces provide turnkey solutions and stunning environments for any occasion. In addition, the hotel offers six onsite restaurants, led by Chef René Camelo, where guests will find carefully curated menus, from the award-winning Mediterranean fine-dining restaurant Fantino to the romantic Casitas, located on the beach.