Discover answers to all your queries about our exclusive hotel offerings. From the check-in process to our bespoke room services – we clarify every detail of your stay.

Frequently Asked Questions - Your Luxurious Stay in St. Moritz

Welcome to our gem in St. Moritz, where each stay is an exploration of luxury. To make your visit as comfortable and seamless as possible, we've compiled a list of the most frequently asked questions. This serves as a guide to understand and enjoy every aspect of your stay with us from the outset. Should you have any further inquiries, our Concierge team is always at your service.

T +41 81 838 30 58 | M [email protected]


What makes the Grand Hotel des Bains accommodation unique?

Our hotel combines the luxury of the finest materials and artisanal precision with exceptional service, turning each room into a haven of tranquillity and exclusivity. Each suite reflects a blend of modern comfort and traditional elegance, ideal for the discerning traveller.


What special experiences does the Grand Hotel des Bains in St. Moritz offer?

Guests can look forward to bespoke experiences, from private skiing adventures in the Alps to relaxing wellness treatments inspired by the natural beauty of Switzerland. Our concierge team is happy to arrange individual experiences that make your stay unforgettable.


What tailored services does the Grand Hotel des Bains offer?

From longevity experts to individual excursion planning, we offer a range of customised services. Our goal is to fulfil every wish and make your stay as personal and unique as possible.

Read More about our Longevity Retreat


How sustainable are the operational practices at Grand Hotel des Bains?

Sustainability is important to us. We use eco-friendly materials, offer local and seasonal dishes and focus on energy efficiency to minimise our ecological footprint without compromising on comfort and luxury. Our hotel is EarthCheck Silver Certified.


What culinary experiences can one expect at Grand Hotel des Bains?

Our cuisine combines traditional Swiss flavours with modern culinary techniques. Guests enjoy exclusive menus created by top chefs using fresh, local ingredients for an unparalleled taste experience.

At the Grand Hotel des Bains Kempinski in St. Moritz, several restaurants and bars offer unique culinary experiences:

Grand Restaurant Les Saisons offers guests an exquisite selection of regional, European and Alpine-Mediterranean dishes. The restaurant impresses with its à la carte style and smart-casual dress code.

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Cà d'Oro is known for its gourmet cuisine that incorporates Mediterranean influences. With its formal atmosphere and à la carte offering, it provides an exclusive one-Michelin-starred dining experience.

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Ristorante Da Adriano combines the best of northern and southern Italy. It offers Italian gourmet cuisine in an à la carte style with a smart-casual dress code for dinner.

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Kempinski Bar & Lobby offers European cuisine, bar snacks and afternoon tea in a relaxed, smart-casual setting.

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Sunnestübli, as an outdoor bar, offers a selection of bar snacks in a casual environment  — ideal for après-ski.

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How can one book the best rooms or offers at Grand Hotel des Bains?

For the best selection and exclusive offers, we recommend booking directly through our website or reservation service. Members of our loyalty programme receive access to special discounts and packages.


What safety and hygiene measures has Grand Hotel des Bains introduced?

The safety and wellbeing of our guests are of utmost priority. We have implemented comprehensive hygiene and safety measures, including regular disinfection and air filtration, to ensure a safe and clean environment.


What is the best way to reach Grand Hotel des Bains in St. Moritz?

Our hotel is easily accessible by car, train or aeroplane. We also offer an exclusive shuttle service from the train station and nearby airports. For detailed travel information, please contact our concierge service at +41 81 838 3058 or email [email protected].


Does Grand Hotel des Bains offer special packages or deals for special occasions?

Yes, we offer tailor-made packages for special occasions such as weddings, anniversaries and birthdays. Guests can choose from a variety of options to make their stay unforgettable. Please contact our Events Team at Groups & Events at +41 81 838 3035 or email [email protected].


Can events or conferences be held at Grand Hotel des Bains?

Absolutely. Our hotel has state-of-the-art event and conference facilities suitable for a variety of occasions. Our experienced events team assists in the planning and execution of your event.


What leisure activities does Grand Hotel des Bains offer?

In addition to classic activities such as skiing and hiking, we also offer yoga classes, guided nature walks and cultural tours. Our concierge team is happy to arrange individual activities according to your interests.


Are there special facilities for children at Grand Hotel des Bains?

Yes, we offer various facilities and activities for our younger guests, including a kids' club and special programmes aimed at making the stay as enjoyable as possible for families.


What wellness and spa facilities does Grand Hotel des Bains offer?

Our Alpine Spa offers a variety of treatments, including massages, facials and body therapies. Guests can also use our saunas, steam rooms and relaxing, quiet areas.


Does Grand Hotel des Bains offer special rates or discounts?

Yes, we offer seasonal special offers, early booking discounts and exclusive rates for our regular guests. Visit our website or subscribe to our newsletter for current offers.


What are the best travel times for a visit to St. Moritz?

St. Moritz is a charming destination all year-round. During the winter months, it attracts world-class skiers, and in the summer, guests can enjoy hiking, mountain biking and the natural beauty of the Alps. Each season has its own charm.