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Guest Reviews

Don't just take our word for it, see what our guests are saying about their experiences at Kempinski Hotels. We think that meeting our guests on social media is a wonderful way to listen to unsolicited feedback. And of course this feedback helps guide us at Kempinski, as we strive to create memorable journeys for our guests.

Share your opinion with us

  • "location to airport nothing breakfast was very good..great choices
    pool very good for lengths kept at 29c and wonderful to sit by and read
    glad we chose this ..." - jb from toronto canada
  • "Positive: As always, everything was as expected--good staff, good room, good location, good food and drink. Excellent place to stay before a flight back to the ..." - Joan from U.S.A.
  • "Positive: I will surely stay again in this hotel.." - Tariq from United Arab Emirates
  • "Positiv: Value and friendliness" - Hotel.de User
  • "Positive: Location Excellent Staff First rate facility." - Booking.com User from U.S.A.
  • "Positive: Good location, excellent breakfast, helpful staff, wonderful spa facilities. Everything was perfect. Loved it!." - Marina from Russia
  • "My wife and I were returning from Italy and we had an overnight layover in Munich. Having this amazing modern hotel attached to the airport was perfect for us. ..." - Phil from K
  • "Positive: Clean and efficient." - Catherine from U.S.A.
  • "We had a very pleasant experience with the attention we got from the staff." - expedia user
  • "The staff was very friendly & asked if I need shuttle and wake up services.
    Positive: Very convenient! Especially since I arrived late & solo. Felt safe & comfo..." - Marcia from Elk Grove, CA
  • "Positive: It's conveniently located between Terminals 1 & 2. Good sound proofing, nice big room, comfortable bed, superb breakfast. Staff very attentive and hel..." - Igor from Russia
  • "I travel every summer and I thought this was going to be a long flight home, but staying at this hotel helped break up the trip for my kids. Also it was so clea..." - USA mom 123456 from Charlotte, NC
  • "Positive: Very helpful front desk staff, convenient location to Airport Terminal, clean, comfortable and soundproof room.." - JGG from U.S.A.
  • "Positive: Very convenient to Munich airport. Very clearn and spacious room. Very nice breakfast..
    Negative: None." - TASMED from Germany
  • "Positive: Easy to find, friendly helpful staff, excellent room." - Graham from New Zealand
  • "Great staff. Great location. Best airport hotel yet" - expedia user
  • "The size and comfort of the room, the helpfulness of the staff, the very short walk to our departing gate at the airport For the rate of the room, I think use..." - expedia user from Fort Myers, FL
  • "convenience and comfort very very convenient to the airport, they let you keep the luggage carts in your room to facilitate getting to and from the airport - so..." - expedia user
  • "Positive: Friendly staff, treat for child waiting in room upon arrival, lovely spa, delicious breakfast, at Munich airport." - Wendy from U.S.A.
  • "We arrived late to discover a double booking. It was our fault, but the staff couldn't have been nicer about rectifying the problem. Dinner and service were sup..." - expedia user
  • "Excellent airport hotel. Staff friendly and informative. Very convenient." - expedia user
  • "Positive: Alles war perfect." - Barbara from Germany
  • "Nice hotel, good restaurant, excellent service and very clean." - expedia user
  • "Positive: Very attentive staff, they all speak English. Great breakfast. Convenient location, next door to the airport. EDEKA food store also next door. Big swi..." - Nina from Russia
  • "Positive: Excellent amenities with completely soundproof rooms. Bathrooms are luxurious and large, even in a standard room. The restaurant is wonderful. Staff i..." - Jodi from U.S.A.
  • "super service orientation of all staff friendly and helpfull" - kenneth from h
  • "Everything !! The appearance of the Hotel is beautiful. It was nice to find such friendly helpful people so far from home!! Can't think of a thing that needed i..." - Ken and Arlene from Charleston, S.C.
  • "Staff - location - rooms Can board a train into the City Center from the airport train station - takes only about 35 minutes at reasonable cost Great friendly p..." - Mark from New Orleans
  • "We enjoyed the convenience, atmosphere, and food. Very relaxed atmosphere, and only a short walk to the gate for our flight the next morning. Highly recommended..." - expedia user
  • "One particular staff member (a lady with blonde hair) was extremely pleasant and helpful!! She assisited us (5 guests) with train info & tickets. The Hotel offe..." - expedia user
  • "Positive: Convenience for flights, very comfortable room and bed,.
    Negative: nothing." - Raymond from United Kingdom
  • "Very clean, and very convenient." - Roger from US
  • "Positive: Located at the terminal - a short walk to the terminal check-in. Clean, comfort rooms. Excellent breakfast.." - Oded from Israel
  • "We absolutely loved our stay and highly recommend this hotel. We had an overnight layover in Munich on our way home from Istanbul. This hotel was perfect for ou..." - Laura from US
  • "This was a perfect hotel in order to catch an early flight out of MUC. And the hotel was very nice and comfortable. I will stay there again." - Hotels.com User from US
  • "Superb location, friendly staff and great food - could not ask for more" - Craig from GB
  • "Positive: Extremely friendly and efficient staff. A totally enjoyable experience.." - Gordon from Canada
  • "Positive: Excellent, staff, location, quality & cleanliness and good early breakfast.." - Gordon from United Kingdom
  • "One of the best airport hotel. If you need to stay close to airport this is best choice" - AABBiiiiiii from Miami
  • "Staff was phenomenal. The reception supervisor, Cristoph was terrifically helpful. I will definitely return to this hotel!" - expedia user
  • "Positiv: Direct at the Terminal 2, but still very quite rooms." - Hotel.de User
  • "This hotel was the perfect end to our vacation in Germany. A 5 start hotel in the middle of the Munich airport." - JMcd from Illinois
  • "Amazing staff, great room, incredible spa. Didn't really want to leave!." - Catherine from United Kingdom
  • "Location is perfect for early morning flights or late night arrivals It is literally in the airport. We stayed here so that we could be at the airport for our 7..." - Diana from San Jose, CA
  • "The hotel is at the airport so we returned our rental car a day early. The children had fun at the airport in the evening before the flight. The hotel is just w..." - Booking.com User from Israel
  • "This was a great hotel! My husband and I were sad that we only stayed there 1 night during our trip! And the convenience of being in the Airport was perfect!! W..." - expedia user
  • "one of the best hotels we stayed in... very good value to money" - Jacob l from Israel
  • "Positive: Everyone we encountered were extremely customer service oriented. The facilities were as good as any hotel I have stayed. The train station is a sho..." - Louis from U.S.A.
  • "Positive: This hotel deserves its 5-star rating. The staff was excellent and the morning breakfast was out of this world with smoked salmon and pickled herring...." - John from U.S.A.
  • "Positive: Great location if transiting through Munich. Facilities, staff, rooms, restaurant are outstanding and fully worth the price tag. Transit to the city c..." - Booking.com User from Canada
  • "Everything, the staff, the room, the food, the facilities Nothing It is in the airport area, an easy walk from the terminal and the rental car garage I love to ..." - Helmut from Cincinnati, OH
  • "It was a very nice place... superb. Nothing... N/A Excellent service, quality and overall experience... great hotel and people.." - expedia user
  • "Positive: Location, Room Design, Modern.
    Great Hotel. Good location, modern design, good breakfast and waitresses were so polite" - Hamad A. from Saudi Arabia
  • "Service and staff were excellent." - Booking.com User from U.S.A.
  • "Although this was an airport hotel it was lovely to stay in. Staff very friendly. The room was quiet and very comfy. Wonderful location between the 2 terminals...." - Susan from United Kingdom
  • "Service was impeccable, both in the hotel and the restaurant.. Nothing not to like!." - Booking.com User from U.S.A.
  • "We were treated very well in an excellent facility." - James from U.S.A.
  • "Perfect hotel if you are staying at the airport overnight." - Booking.com User from United Kingdom
  • "Hotel Kempinski makes all others look second class. Staff very accomodating and helpful. Bar and restaurant fabulous. Walk to airport or take complimentary limo..." - Deb F from US
  • "Great experience......service was outstanding" - Hotels.com User from US
  • "We loved our stay at the Kempinski Hotel. The location was perfect, right at the airport, walking distance to Lufthansa. The staff were fantastic and very helpf..." - Hotels.com User from US
  • "Great hotel at a great location (airport). We will stay there again next time we fly through Munich." - Sandra from Canada
  • "It was very good trip. all people in hotel were very informative and helpfull. Very good organization and very fast reaction on requests guests, I highly recomm..." - Edyta from Poland
  • "Hotel and staff in general and assistance to airport.Excellent cuisine.." - Linda from Cyprus