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Guest Reviews

Don't just take our word for it, see what our guests are saying about their experiences at Kempinski Hotels. We think that meeting our guests on social media is a wonderful way to listen to unsolicited feedback. And of course this feedback helps guide us at Kempinski, as we strive to create memorable journeys for our guests.

Reto Witwer, CEO Kempinski Hotels
Welcome to the intersection of social media and hospitality! 
Reto Wittwer, CEO Kempinski Hotels 

Share your opinion with us

  • "Very clean, and very convenient." - Roger from US
  • "Positive: Located at the terminal - a short walk to the terminal check-in. Clean, comfort rooms. Excellent breakfast.." - Oded from Israel
  • "Positive: EVERYONE WAS SO KIND." - John from U.S.A.
  • "This was a perfect hotel in order to catch an early flight out of MUC. And the hotel was very nice and comfortable. I will stay there again." - User from US
  • "We absolutely loved our stay and highly recommend this hotel. We had an overnight layover in Munich on our way home from Istanbul. This hotel was perfect for ou..." - Laura from US
  • "Superb location, friendly staff and great food - could not ask for more" - Craig from GB
  • "Positive: Extremely friendly and efficient staff. A totally enjoyable experience.." - Gordon from Godfrey, Canada
  • "Positive: Excellent, staff, location, quality & cleanliness and good early breakfast.." - Gordon from United Kingdom
  • "One of the best airport hotel. If you need to stay close to airport this is best choice" - AABBiiiiiii from Miami
  • "Staff was phenomenal. The reception supervisor, Cristoph was terrifically helpful. I will definitely return to this hotel!" - expedia user
  • "Positiv: Direct at the Terminal 2, but still very quite rooms." - User
  • "This hotel was the perfect end to our vacation in Germany. A 5 start hotel in the middle of the Munich airport." - JMcd from Illinois
  • "Amazing staff, great room, incredible spa. Didn't really want to leave!." - Catherine from Glasgow, United Kingdom
  • "Location is perfect for early morning flights or late night arrivals It is literally in the airport. We stayed here so that we could be at the airport for our 7..." - Diana from San Jose, CA
  • "The hotel is at the airport so we returned our rental car a day early. The children had fun at the airport in the evening before the flight. The hotel is just w..." - User from Israel
  • "This was a great hotel! My husband and I were sad that we only stayed there 1 night during our trip! And the convenience of being in the Airport was perfect!! W..." - expedia user
  • "one of the best hotels we stayed in... very good value to money" - Jacob l from Israel
  • "Everyone we encountered were extremely customer service oriented. The facilities were as good as any hotel I have stayed. The train station is a short walk as w..." - Louis from U.S.A.
  • "This hotel deserves its 5-star rating. The staff was excellent and the morning breakfast was out of this world with smoked salmon and pickled herring. A foodie'..." - John from U.S.A.
  • "Great location if transiting through Munich. Facilities, staff, rooms, restaurant are outstanding and fully worth the price tag. Transit to the city can be easi..." - User from Canada
  • "Everything, the staff, the room, the food, the facilities Nothing It is in the airport area, an easy walk from the terminal and the rental car garage I love to ..." - Helmut from Cincinnati, OH
  • "It was a very nice place... superb. Nothing... N/A Excellent service, quality and overall experience... great hotel and people.." - expedia user
  • "Positive: Location, Room Design, Modern.
    Great Hotel. Good location, modern design, good breakfast and waitresses were so polite" - Hamad A. from Saudi Arabia
  • "Service and staff were excellent." - User from U.S.A.
  • "Although this was an airport hotel it was lovely to stay in. Staff very friendly. The room was quiet and very comfy. Wonderful location between the 2 terminals...." - Susan from United Kingdom
  • "Service was impeccable, both in the hotel and the restaurant.. Nothing not to like!." - User from U.S.A.
  • "We were treated very well in an excellent facility." - James from U.S.A.
  • "Perfect hotel if you are staying at the airport overnight." - User from United Kingdom
  • "We loved our stay at the Kempinski Hotel. The location was perfect, right at the airport, walking distance to Lufthansa. The staff were fantastic and very helpf..." - User from US
  • "Hotel Kempinski makes all others look second class. Staff very accomodating and helpful. Bar and restaurant fabulous. Walk to airport or take complimentary limo..." - Deb F from US
  • "Great experience......service was outstanding" - User from US
  • "Great hotel at a great location (airport). We will stay there again next time we fly through Munich." - Sandra from Canada
  • "It was very good trip. all people in hotel were very informative and helpfull. Very good organization and very fast reaction on requests guests, I highly recomm..." - Edyta from Poland
  • "Hotel and staff in general and assistance to airport.Excellent cuisine.." - Linda from Cyprus