FREQUENTLY ASKED QUESTIONS
GET YOUR QUESTION ANSWERED
Please find all frequently asked questions by our guests and our answers below.
"Our hotel is located at the crossroad of Changfeng Street and Changzhi Road, the commercial area in the south of the city. It’s 12km north-west of Taiyuan Wusu International Airport, 30 minutes’ ride by taxi. It’s 7km south-west of Taiyuan Railway Station, 20 minutes’ ride by taxi. It’s 8km northwest of Taiyuan Bullet Train Station, 20 minutes’ ride by taxi. There are many buses that can reach hotel."
"About RMB 50 – 60."
“Yes. Parking is free for guests."
"Only RMB can be used in hotel. The following kinds of foreign cards can also be used in hotel: Visa, MasterCard, American Express, JCB, and Diner Club Card.Please go to Bank of China to exchange money."
"Pet is not allowed."
"06:30am – 10:30am"
"In Taiyuan, we have Jin Temple and Meng Mountain. They are both on the southwest of hotel. One day is needed for visiting the two places. Pingyao Ancient City is a UNESCO World Heritage Site and has 2700 years of history and culture. Qiao’s Grand Courtyard is one of the famous Jin Merchant families. They are all in the south of Taiyuan.
If you need limousine service, our Concierge is happy to assist you."
"Yes. Buick service is RMB350 for one trip and BMW is RMB 500 for one trip."
"Jin Yun Restaurant, within 5 minutes’ walk. Shanxi Hall can also provide authentic Shanxi gourmet. It’s a chain restaurant and the nearest one is on Tiyu Road with 10 minutes’ ride."
"We have 3 main restaurants. Paulaner Bräuhaus is on 1st floor. Elements All-day –dining is on 2nd floor and Longyuan, the Chinese restaurant is on 3rd floor.
We have gym and Spa on 7th floor. If any further assistance is needed, you can go to Business Center on 5th floor. "
"Yes. Tian Mei Plaza and Fashion Walk are within 5 minutes’ walk and Wangfujing is within 10 minutes’ walk."
"Yes. Carrefour is within 5 minutes’ walk."
"Yes. The nearest one is Wanmin Drugstore, within 5 minutes’ walk."
"Yes. We have ATM for Bank of China and Bank of Communications in the lobby."