FREQUENTLY ASKED QUESTIONS
GET YOUR QUESTION ANSWERED
The word Jinji Lake refers to our owning company SIP Jinji Lake Grand Hotel Co.,Ltd. However we are located at a nearby lake named Dushu Lake, and more than half of our guest rooms are situated with a picturesque lake view.
Kempinski Hotel Suzhou is located only 3 km away from Li Gong Di Causeway which offers famous local cuisines and popular international delights. Link City is 2 km away from the hotel and it is a shopping complex including various dining and shopping options.
Kempinski Hotel Suzhou is an award-wining family friendly hotel attracts family travelers from Shanghai and other nearby cities. The spacious garden and natural surroundings made our hotel an ideal location for family getaways. Additionally, the hotel is also ideal for company events with our fully equipped meeting and conference venues.
Yes: The JinJi Lake International Golf Course with 27 holes is located 500 meter away from our hotel, and our concierge can assist with reservations.
Kempinski Hotel Suzhou does not offer Barber service at this moment, however there is a Barber Shop in JinJi Lake Hotel which locates 1 km away from our hotel.
Suzhou SIP Railway Station is the closest railway station to the hotel at about 9.6 km, or a 25-minute drive away. Suzhou Railway Station is around 18.8 km away from Kempinski Hotel Suzhou, and driving there takes around 30 minutes.
Kempinski Hotel Suzhou is around 6.5 km away from the famous Eslite Book Store, Moon Harbor and Ferris Wheel Paradise area, taking around 18 minutes if driving.
Pets are not allowed at Kempinski Hotel Suzhou. However, there are pet hospitals near the hotel that can accommodate your pets.
There is no convenient store at Kempinski Hotel Suzhou. However, we offer daily essentials, which are available by pressing “0” to call our guest service centre while in your room.
Yes, Kempinski Hotel Suzhou has over 300 parking units in the hotel, including 20 electric plugs for eco-friendly vehicles.