Our Philosophy

Our Philosophy

How would you like to feel? Relaxed, rejuvenated, re-energised?

Resense began as a collaboration between Kempinski Hotels and Raison d’Etre in early 2009, with the union bringing together the experience and excellence of both in tailor-making holistic spas and the brands that encompass them. A fast-growing company, Resense now has more than 50 spas in operation and development. 

Our philosophy is to ‘deliver’ 

Resense is involved in the customer journey from the beginning to end, offering a complete service that includes detailed market research, financial assessment, design, development, training, pre-opening and ongoing management. 

The company’s main philosophy is to deliver. When it comes to guests, Resense promises only what can be delivered, doing whatever it takes to exceed their client's expectations, while alongside this customer-centric approach, staff training and standards implementation is a great priority. Well-cared spa teams provide the best spa experiences for guests, after all. 

Guests will find all the services they expect of a typical 5-star spa 

This unique European approach to a luxury spa is reflected in the treatment menu - shifting the focus from merely providing spa services to a more holistic and healing approach. 

Resense adds special touches and tweaks in order to enhance each treatment, elevating the experience to another level, and the treatment menus are each supported by world-class product lines, specially selected for the Resense brand at each individual property.