Sustainability & Corporate Responsibility

Sustainability & Corporate Responsibility

01 Jan 2024

Kempinski Hotel Muscat Announces their Sustainability & Corporate Responsibility


Our employees are at the heart of what we do and everything we stand for. Their work and dedication are what makes us one of the best and most prestigious luxury hospitality providers in the world.

Just as they are dedicated to providing the best possible experience for our guests, as a company we are committed to providing all our employees and contractors with a safe and an enjoyable working environment.

The sustainability mission is supported by a number of green innovative standards and initiatives while ensuring operational performance.



Kempinski Hotels is the founder of the BE Health Association, which facilitates the prevention, detection and treatment of diseases.

BE Health’s mission is to care for people’s health from the workplace to the local community by establishing individual hotel health prevention programmes under the name of BE Health.

In this programme, individual hotel objectives are achieved by building capacity through health promotion and prevention and empowering people at the workplace and in local communities through health awareness and promotion so that each will be able to receive the right health initiative. As part of this programme, Kempinski Hotel Muscat has signed a Memorandum of Understanding (MoU) with the Association for Children with Disability in Oman.

Kempinski Muscat will support the local charity by providing conference halls and through a donation from hotel guests at check in, upon receiving confirmation from the guest.

This amount will be donated to the association towards the end of the year to aid and assist in their own charitable efforts.



Being aware of the damaging effect that plastic waste has on the environment and the significant carbon footprint of plastic production, Kempinski rolls out the gradual ban on single-use plastic, where suitable product alternatives are available. Thus, already in 2019, most plastic items were eliminated from all our hotels.

Since 2021, items we have changed from plastic to environmental friendly alternative materials include:

• Cocktail pickers and stirrers 

• Lint roller
• Laundry bags
• Keycards
• Combs and packaging for bathroom items (hygiene set, emery board, cotton buds, cotton pads, etc.)
• Liquid bathroom amenities, by Ferragamo, are offered in packaging made of 100% recycled plastic.

These items have been replaced by sustainable alternatives, such as paper- wrap amenities or wooden material, where possible.



Replacing plastic guest room key cards with wooden key cards. All plastic guest room keys have been replaced with wooden keys since July 2021.

The cards include a QR code that contains all hotel information such as services, menus, maps and more in an effort to reduce printing of paper, brochures and flyers. With this said, more than 12,000 plastic cards/year and approximately 24,000 papers/year are saved.



The goal of sustainable waste management is to reduce the amounts of consumption and production, reusing the materials taken from nature as much as possible, and creating as minimal waste as possible.

In our effort to reduce wastage and whenever possible. All restaurant menus have been eliminated and replaced with QR codes to decrease the amount of paper production.

We have signed an MoU with Oman Food Bank: Dayma to minimise the wastage of food and help create better awareness on the importance of food management, especially within hotels. Every morning the food and beverage department carefully packs all the extra food and hands it over to the Oman Food Bank for collection.

Second-hand employees’ uniforms are donated to KISWA, a local non-profitable recycling & charity organisation.

We are proud to be sourcing our food and beverage ingredients locally through a variety of Omani suppliers such as honey, fish, and other food items.

Our great kitchen champions use WINNOW innovation system, to minimise food waste.

All Nespresso coffee capsules are collected and sent back to the company for recycling.



Using clean, renewable energy is one of the most important actions that we can take to reduce impact on the environment. In our efforts to reduce our property’s carbon footprint and conserve energy we have multiple initiatives in place.

To reduce our impact on climate change, all back of house lights operate on motion detectors and timers, meaning they turn off automatically if no movement is detected.

The same goes for the guest rooms, if there is no movement for three minutes all lights in the room turn off. Also, we installed a programmable thermostat in the offices which automatically turns off after working hours.



As part of our commitment to offering sustainable luxury experiences along with safe and quality services and facilities, we are proud to be certified with the EarthCheck programme.

Hotels participating in EarthCheck Certified actively monitor and report their environmental and social impact from their operations, including indicators such as energy and water consumption, carbon footprint, waste generation, community engagement and much more.

Using a science-based approach, each of our hotels aims to increase efficiencies, maximise guest experience and maximise its environmental footprint.

As part of our initiatives, guest rooms have a standard eco temperature of 26 degrees celsius that is pre-set. Guests are free to lower their temperature (or increase it in the cooler months) whenever they wish, upon checking into their rooms.



In our efforts to contribute to a healthier planet while delivering beautiful performances, we created a “think green” initiative as part of our Green Linen Artefact programme. This initiative is to encourage and inform our guests that as part of our commitment to the environment, we will replace all towels and linens every other day to minimise the use of water.

The artefact used in our rooms represents a Luban tree, which is one of the rare wild trees and has become one of the most important symbols that the Sultanate of Oman is famous for thousands of years.

Luban trees are mostly found in the southern part of Oman, in Dhofar and Salalah. This part of the country is famous for producing the finest Luban in the world due to the availability of an appropriate climate for the growth of its trees in terms of temperature and humidity.

Since ancient times, Luban has been used in traditional folk medicine to treat many diseases.



The hotel is proud to be at the forefront of good energy and reducing emissions to positively impact the environment.

As part of Kempinski Hotel Muscat’s partnership with Audi, we launched our all- new electric vehicle as part of our hospitality transportation services and sustainability initiatives.

The hotel is proud to be the first hotel in Oman to add an electric car to its fleet of vehicles, combining performance and luxury to further aid sustainability initiatives in the hospitality sector.


About Kempinski Hotel Muscat
Nestled within the community of Al Mouj Muscat and encompassing over 6 km of stunning coastline, Kempinski Hotel Muscat is an unparalleled luxury destination in the capital of Oman.
With 310 rooms and suites, state-of-the-art meeting facilities, ten authentic restaurants and lounges, a fully equipped fitness centre and a luxury spa experience, guests can immerse themselves in the finer things in life. A gateway to an authentic Omani adventure, Kempinski Hotel Muscat provides a blend of local traditions and world-class European luxury.

About Kempinski Hotels
Created in 1897, Kempinski Hotels is Europe’s oldest luxury hotel group. Kempinski’s rich heritage of impeccable personal service and superb hospitality is complemented by the exclusivity and individuality of its properties. Today the Kempinski Group operates 80 hotels and residences in 34 countries and currently has more than 25 prestigious projects under development around the globe. Each five star hotel reflects the strength and success of the Kempinski brand without losing sight of its heritage; each one imbues the quality guests have come to expect from Kempinski while embracing the cultural traditions of its location. The portfolio comprises historic landmark properties, award-winning urban lifestyle hotels, outstanding resorts and prestigious residences. Kempinski is a founding member of the Global Hotel Alliance (GHA), the world’s largest alliance of independent hotel brands. •

Press contact 
Raniya Al-Jahdhami
Marketing and Communications Coordinator
Kempinski Hotel Muscat
Postal code 138, Muscat · Sultanate of Oman
M +968 9176 4305 
[email protected]