How to Spa

Advanced booking is highly recommended to ensure preferred times are available, especially if you plan to enjoy multiple treatments during your stay. Walk-in bookings at the Spa are subject to availability. To make a reservation, please contact ‘Guest Services’ to reach The Spa reception.

Please note that arriving late may result in a reduction of treatment time out of courtesy to our next guests. We kindly request that guests provide a minimum of four hours notice for cancellations. For cancellations made less than the minimum four hours notice, you will be charged 100% of the treatment price. If appointments are scheduled before arrival at the hotel, The Spa cancellation policy follows that of your hotel reservation.

To optimise your spa experience and maximise the benefits of your treatment, we recommend arriving at least 15 minutes before your schedule to allow yourself ample time to prepare for the treatment. The Spa will provide towels, slippers, shower caps and all necessary amenities for your visit. Throughout your treatments, you will be properly draped to ensure privacy.

As your treatment continues to benefit both body and mind, we invite you to rest and recuperate in our relaxation lounge or our thermal relaxation areas. You are welcome to stay for as long or as little time as you like.

Please inform us of any health conditions, allergies or injuries that may affect your treatments or use of The Spa facilities.