Prepare your Stay

Prepare your Stay

Everything you need to know

We have put together a summary of the most essential information on that might be important in making sure you have a pleasant stay with us.

Check-in time: 15.00 hrs
Check-out time: 12.00 hrs


The 5-star Kempinski Hotel Berchtesgaden is located in the middle of the Berchtesgaden Alps, on the Obersalzberg, at an altitude of 1,000 meters. The Markt Berchtesgaden is located in the Berchtesgadener Land, in south-eastern Upper Bavaria, about 160 km away from Munich and only 27 km away from the Mozart city of Salzburg (Austria).


Thanks to its first-class air quality and climate, Berchtesgadener Land is distinguished as a climatic health resort. It has a bracing climate that stimulates the body through movement and breathing fresh air, and is therefore considered to be an important healing factor. With an average annual temperature of 8.4°C, the climate can be described as moderately warm. The hottest month is July, and the coldest is January. Since the Kempinski Hotel Berchtesgaden is located at an altitude of 1,000m, there can be heavy snowfall in winter. Please note the current weather conditions on your arrival.


We are happy to welcome your children to Kempinski Hotel Berchtesgaden. On the hotel grounds, you find an outdoor playground as well as an indoor playroom. Your children aged 0 to 15 years are welcome to swim in the pool accompanied by an adult from 8.00 to 18:00 hrs. Access to the pool area from 18:00 to 20:00 hrs, to the fitness room as well as the sauna area is reserved for adults and children aged 16 and older. Further, the Berchtesgadener Land offers many possibilities for activities with children. Our activity team will be happy to inform you!


We are happy to welcome your pets to our resort as well. For the thorough cleaning of your room, we charge a one-time cleaning fee of EUR 100 per pet. For dogs we will gladly provide a blanket and a bowl. Please note that leashes are compulsory in the hotel and on the entire grounds. You are welcome to spend any time of the day with your dog in the Lobby Lounge & Kaminbar, but dog & other pets are not allowed inside the restaurants, on the restaurant terraces, or in our Kempinski The Spa.


Click here and take a look at our tips to help you prepare your holiday wardrobe for your next stay with us.


Please note that a local tax will be charged per stay for the Berchtesgadener Land when booking a room. The tax is paid directly at the Kempinski Hotel Berchtesgaden.
Upon request, you will be given your personal tourist pass, which will allow you to enjoy many benefits during your stay.

Adults EUR 3.10
Children (6 to 16 years) EUR 1.55

With the tourist pass, you can use the buses in the Berchtesgadener Land free of charge.
The offer refers, with a few exceptions, to all lines in the inner district (tourist region Berchtesgaden-Königssee).
More information about the advantages of the tourist pass can be found here.


If you are arriving by car from Austria or travelling to Austria during your stay, it is important to know that vehicles weighing up to 3.5 tonnes require a toll sticker (Vignette) to drive on motorways and high-speed roads in Austria. The easiest place to get a toll sticker is at a local petrol station. Before driving on these roads, the sticker must be affixed to your windscreen. If you do not wish to purchase a toll sticker, please take the Bad Reichenhall exit (coming from Munich). You can find more information on the road toll and toll sticker here.

In addition to the toll sticker, there is also a toll payable in Austria when driving through certain tunnels and on certain mountain pass roads. Some roads in Germany, such as the Rossfeld Panoramic Road, are also subject to a toll.


In order to meet your wishes regarding treatments at Kempinski The Spa and your desired reservation at the restaurants, we recommend and request reservations in advance.
Please note that short notice requests and reservations may not always be possible depending on availability.


Particularly in the winter months, you should expect snow and ice on the roads in Berchtesgadener Land. We therefore strongly recommend fitting your car with winter gear. On some mountain roads and mountain passes, snow chains are also mandatory for certain vehicles. Please inform yourself about the weather before your arrival.

In the event of heavy snow, please access the hotel via the “Oberau” route.


Under German law, smoking is prohibited in enclosed premises that are accessible to the public. This means that smoking is prohibited in restaurants and public buildings and on public transport.


The local currency is the EURO (€). Payments by EC or credit card are possible in most cases.


The official language in Berchtesgaden is German. Many of our employees and residents of Berchtesgaden also speak English.


Please be aware of the opening hours of the local shops. Most shops open from 8:00 to 18:00 and close on Sundays and public holidays.


EU citizens
Citizens of EU member states do not require a visa to enter the Federal Republic of Germany.
Non-EU citizens
In general, all other foreigners require a visa to visit Germany. For visits of up to 90 days in any 180-day period, citizens of states for which the European Community has waived the visa requirement do not require a visa. An overview of visa requirements can be found here.


If you have any questions, we are happy to assist you T +49 8652 9755 0. We wish you a pleasant journey and look forward to welcoming you at the Kempinski Hotel Berchtesgaden!