How to Spa

Here you will find useful information about your stay in our luxurious wellness and spa area. To give you the highest level of relaxation, please note the information and opening hours. Please refer to our White Glove Service section for further details about health and safety.

Opening Hours

Pool
7.00 to 22.00

Children Pool Time accompanied by an adult
Daily from 10am to 11.30am and from 3pm to 4:30pm

Sauna
Mon to Thu 14.00–22.00
Fri to Sun 7.00–22.00

Fitness Suite
6.30–22.00

Treatment times 
daily 10.00 to 20.00

Spa Etiquette
The spa environment is one of tranquillity and relaxation. We kindly request that you relinquish your mobile phones and cameras. It is recommended that you leave valuables in your guestroom safe. The spa does not assume liability for any valuables.

Health concerns
Please advise us of any health conditions, allergies or injuries that could affect your treatments or use of the spa facilities.

Spa Experience
For your convenience, the spa will provide towels, slippers, shower caps and all amenities required for use during your visit. During all treatments, you will be properly draped for ensured privacy and discretion.

Reservations
Advance booking is highly recommended to ensure preferred times are available, particularly if you choose to enjoy multiple bookings during your stay. The spa provides walk-in bookings based on availability. To make a reservation, please write an email [email protected].

Minimum age
The minimum age for spa treatments is 16 years.
Children under the age of 18 will be granted access to sauna and pool facilities until 6 pm when accompanied by an adult or a suitable guardian.

Cancellation policy
Please be aware that your late arrival may result in a reduction of treatment time as a courtesy to our next guest. We kindly ask our guests to give a minimum of six hours’ notice for cancellations. If appointments are reserved before arrival at the hotel, the spa cancellation policy follows that of our hotel reservation.