News from Frankfurt

News from Frankfurt

28 Jun 2021

Restart at Kempinski Hotel Frankfurt with New Services for Families

Neu-Isenburg, 28 June 2021 – Six-digit investments in new services, open spaces for trainees and a comprehensive hygiene concept: Karina Ansos, Director of Kempinski Hotel Frankfurt, is confident that hotel operations will be picking up once again with the reopening of the five-star Superior hotel to tourists. “We have invested around EUR 200,000 in recent months in new offers and services, as well as tens of thousands in health protection,” Ansos reports. “In addition, I am very glad we are once again able to take on trainees this year. Business certainly is not going to be easy, but I am optimistic about the near term.”

Since tourists can once again book overnight lodgings in Hesse, Kempinski Hotel Frankfurt will be opening its doors to all guests as of 1 July. In light of the trend to holiday more within Germany, Karina Ansos and her team have developed a variety of offers designed to appeal to couples, singles and families with children. “With our proximity to Frankfurt and the Rhine-Main region, we consider ourselves an ‘urban retreat’: Our guests can relax and enjoy nature while they are here, treat themselves to an afternoon at the spa or restaurant and also explore the urban centre or other nearby sights,” says Ansos. In addition, they can book additional activities with our services. Families with children, in particular, benefit from investments in enlarging the Kempinski Kids Club. “We have built a new area specifically for children, with a cinema corner and a kid-friendly film night. In addition, we now offer many more toys and crafting supplies.” The hotel’s park area also now includes a playground with a climbing castle, swings, sandbox and other equipment. Parents can book childcare through the hotel at any time, as well as other items important when travelling with kids.

Guests can also look forward to a better TV experience as of late August, and the hotel has invested EUR 120,000 in this area. All rooms and suites are now equipped with new flat screens, and the hotel has significantly expanded its streaming offers, which now include all major streaming services. All of these services can be used free of charge – from Amazon Prime and Netflix to Disney+ (with the guest’s own access details) – and the Bundesliga games can be viewed on Sky.

Comprehensive health protection

Karina Ansos particularly focuses on protecting her guests against potential coronavirus infection. At the end of last year, the hotel began disinfecting surfaces in all 225 rooms and suites, as well as in public areas, using UV-C rays. Surfaces are also covered in an anti-microbial coating to protect against infection with SARS-CoV-2 or other viruses or bacteria. Furthermore, the hotel has a coronavirus testing station offering free rapid testing for guests and passers-by, as well as free PCR tests. “Regular testing is and remains a key pillar in the fight against the pandemic, especially now as the delta variant spreads,” Ansos explains.

“I am very happy we are going to see more life in the hotel. We have had good numbers from business travellers over the last few months, due to the situation – and the German soccer team have lodged with us twice – but, of course, my team and I are looking forward to having more guests. Unfortunately, it is unlikely that we will have much continuity in terms of tourist travel, but we are glad for every day when we can simply conduct normal hotel business.”

Training opportunities

The hotel director intends to restore these as well, by deploying new trainees. “Last year we were not able to take on any trainees, so now we are looking for young people interested in the hotel industry who want to start their professional careers with us.” The training year starts 1 August, and the hotel is still looking for trainees in the careers of cook, hotel specialist, restaurant specialist and hotel clerk. The hotel is also taking on trainees in their second or third year of training.

For further press information:

Karina Ansos | General Manager
Kempinski Hotel Frankfurt
Graf zu Ysenburg und Büdingen Platz 1
63263 Frankfurt / Neu-Isenburg

Heike Fauser
T +49 6104 669813
E [email protected]