Spa etiquette

Lateness and cancellation policy

Please be aware that your late arrival may result in a reduction of treatment time as a courtesy to our next guest. We kindly ask our guests to give a minimum of 24 hours’ notice for cancellations. Cancellations less than 24 hours’ notice will attract a charge of 50% of the full price and cancellations with less than 12 hours’ notice, you will be charged the full price.