Spa Etiquett

Spa Etiquett

Please respect the quiet and privacy of other guests.

Spa Etiquette
Kempinski The Spa is a calm oasis in downtown Budapest, a place to enjoy tranquility, attain well-being, relax and recharge. Please respect the quiet and privacy of other guests by speaking in a soft voice or simply enjoying the silence. We kindly request that you refrain from using mobile phones and cameras while in the spa. It is recommended that you leave valuables in your guestroom safe. The spa does not assume liability for any lost valuables.

Health Concerns
Please advise us of any health conditions, allergies or injuries that could affect your treatments or use of the spa facilities.

Spa Experience
To make the most of your spa experience and support the benefits of your treatment, we recommend that you allow extra time prior to your scheduled time to enjoy our inviting wellness area. For your convenience, the spa will provide towels, slippers, shower caps and all amenities required for use during your visit. During all treatments, you will be properly draped to ensure privacy.

Advance booking is highly recommended to ensure preferred times are available, particularly if you choose to enjoy multiple bookings during your stay. The spa provides walk-in bookings based on availability. To make a reservation from your guestroom, dial 3585 to call the spa reception.

Minimum Age
The minimum age for spa treatments and use of the gym and wellness area is 16 years. Children below 14 years of age may use the swimming pool and relaxation area if accompanied by an adult, while respecting the comfort of other guests.

Gift Certificates
Our gift certificates make a wonderful gift for any special occasion. Please enquire at the spa reception for details and purchase.

Lateness & Cancellation Policy
Please be aware that your late arrival may result in a reduction of treatment time as a courtesy to our next guest. We kindly ask our guests to give a minimum of 24 hours notice for cancellations. With less than 24 hours' notice, you will be charged the full price of your treatment.

Fitness Etiquette
All equipment in the fitness room may be used at your own risk. The hotel will not assume liability for damages or injuries caused by inappropriate use of equipment. A First-Aid kit is available at the spa reception.

Please inform the spa of any health concerns or issues, including pre-existing conditions, allergies and injuries.

Minimum age
Fitness room equipment may not be used by persons under 16 years of age.

Appropriate use of equipment
Please seek advice from the fitness room staff if you have questions about the appropriate use of the equipment. After use, please return movable items to their place.

Please wipe the equipment you used with the disinfectant provided.

You must wear trainers and appropriate sports gear in the fitness room.

Upon request, headsets are available at the spa reception.

Refusal of admission
Persons under the influence of alcohol or other substances may not be admitted. No pets allowed.

The spa will not assume responsibility for your valuables. Please deposit any item of value in the safe in your room, or in the safe available at the spa reception.

t: +36 1 429 3585
e: [email protected]