The spa environment is one of tranquillity and relaxation.
Please respect the quiet and privacy of other guests. We kindly request that you refrain from using mobile phones and cameras or smoking. It is recommended that you leave all valuables in your guestroom safe. The spa does not assume liability for any valuables.
Please advise us of any health conditions, allergies or injuries immediately.
We recommend you arrive ten minutes early for your experience, so you can complete a Health Questionnaire. During all sessions, you will be properly draped for ensured privacy. The use of the Adlon Pool & Health Club for one hour is complimentary with every 80-minute or longer body or facial experience.
As your treatment benefits both body and mind, we invite and encourage you to rest after your experience in our relaxation lounge to ensure that you gain the full benefit of your experience.
Booking in advance is highly recommended to ensure preferred times are available, particularly if you decide to visit us a number of times during your stay. The spa provides walk-in bookings based on availability. To make a reservation from your guestroom, call the spa reception on 1220.
Our gift certificates make a wonderful gift for any special occasion. Please ask our spa concierge for details and to purchase.
The minimum age is 16.
Lateness and cancellation policy
Please be aware that your late arrival may result in a reduction of treatment time as a courtesy to our next guest. We kindly ask our guests to give a minimum of 12 hours’ notice for cancellations. With less than 12 hours’ notice, you will be charged the full price.