Travel with Pets

We are thrilled to welcome you and your beloved pets to our hotel in St. Moritz, where every guest, whether two-legged or four-legged, receives exceptional care. Here's everything you need to know about our pet-friendly policies, crafted to ensure a delightful stay for all.

General Information: All Pets Welcome

We love pets of all kinds, and our doors are open to both dogs and cats. There's no need to worry about size or breed restrictions – all pets are welcome here. And the best part? There's no limit to how many pets can share your room. Just let us know when you make your reservation that your furry friends will be joining you.

Discover the best dog walking routes in St. Moritz

Exterior, Exterior View of Building, Outdoor/Exterior, On-Site

Tailored Services and Amenities for Your Pets

Your pets deserve the best, and we provide just that. Our pet sitting and walking services are offered through trusted external providers, ensuring your pets are in good hands. These services, available at CHF 40 per hour, need to be booked in advance through our helpful concierge.

In your room, you'll find thoughtful amenities designed for your pet's comfort. From water and food bowls to a cosy pillow and a savoury treat package, we make sure your pets feel right at home. If your pet has particular dietary needs, we can prepare customised meals upon request – just let us know.

Fees and Costs: Simple and Transparent

We believe in clear and straightforward pricing. The fee for accommodating your pet is CHF 50 per night, which includes all necessary cleaning costs. Additional services, like pet sitting, are available at CHF 40 per hour, and the cost of special pet meals depends on whether we source the food externally or prepare it in our kitchen.

Rules and Restrictions: Comfort for All Guests

To ensure everyone's comfort, we have a few simple rules. Pets are welcome in our Lobby Bar, but to maintain a peaceful dining environment, they are not allowed in our restaurants or spa area. For the safety and comfort of all our guests, pets must be leashed or in a carrier when in public areas of the hotel. Should your pet cause noise or behave aggressively, we will ask you to take appropriate actions to address the issue.

Exploring St. Moritz with Your Pet

St. Moritz is a paradise for pets and their owners. Our concierge is always ready with recommendations for the best walking routes and pet-friendly activities. One of the highlights for pet owners is Lej Marsch. This beautiful lake allows dogs to swim freely, making it a perfect spot for a fun and refreshing day out. While there is no leash requirement at Lej Marsch, we appreciate guests being considerate and keeping their pets on a leash to ensure a pleasant experience for everyone. Additionally, there is free parking available just five minutes away.

While there aren't specific dog parks nearby, the entire area is generally welcoming to pets, and most outdoor events allow them to join the fun. For dining out, our concierge can guide you to the best pet-friendly restaurants and cafes.

Explore the best Dog Walks here

Ensuring Health and Safety

We take the comfort and well-being of all our guests seriously. Our rooms undergo thorough cleaning to minimise allergens and ensure a fresh environment for the next guest. If your pet causes any disturbances, we have measures in place to address and resolve these promptly.

For more information on how to travel with your pets in style, please visit our comprehensive guide by Kempinski: The Kempinski Guide to Travelling with Pets.

Additional Support and Services

In case of any emergencies, we have strong partnerships with local veterinarians and animal clinics. Please contact our concierge for assistance. While we currently don't offer special packages for guests with pets, we do have recommendations for local pet grooming and supply stores.

Extra Tips for a Perfect Stay
 

• Stay Informed: Place the ‘pet-sign’ on your door if you leave your pet alone in the room, and inform reception when you and your pet leave the room to facilitate seamless housekeeping.
• Outdoor Adventures: Start with shorter walks to build your pet's endurance, and consider hiking in the cooler morning or evening hours during summer.
• Be Prepared: Always carry enough water and a first aid kit for your pet, and be ready to transport your pet in case of injury.
• Respect Nature: Keep your pet on a leash around wildlife and livestock, and always clean up after them.

We are dedicated to making your stay, and your pet's stay, as luxurious and comfortable as possible. For any additional information or to arrange specific services, please do not hesitate to contact our concierge. We look forward to welcoming you and your furry companions for an unforgettable experience in St. Moritz.

Explore the Beauty of Our Surroundings

While our luxurious amenities and pet-friendly services ensure a comfortable stay within the hotel, the natural beauty of St. Moritz beckons you to explore beyond our doors. A highlight for our guests, particularly those with pets, is the serene Lej Marsch lake, just a short distance from the hotel. This stunning location allows dogs to swim and play freely, making it an ideal spot for a refreshing day out. Immerse yourself in the breathtaking landscapes and enjoy a variety of outdoor activities that St. Moritz has to offer. 
Discover more about our lakes and plan your perfect outdoor adventure.