Spa Etiquette

SPA ETIQUETTE

The spa environment is an area of tranquility and relaxation. The Spa team invites its guests to respect other guests’ privacy by maintaining a low tone of voice. We kindly request to refrain from using mobile phones and cameras while enjoying the Spa. The Spa provides robes, towels, slippers, and disposable underwear when applicable.
We would like to cordially remind you that we are in a smoking-free area. It is suggested that you leave valuables in your guest room safe. Alpine Spa cannot assume liability for any valuables.

Arrival
To make the most of your Spa experience and support the benefits of your treatments we request an arrival 15 minutes prior your booking reservation. To enhance your journey we invite you to immerse in our wellness area, 45 minutes earlier to your treatment to prepare your relaxation.

Reservations
Advanced booking is highly recommended to ensure preferred times are available,  paticularly if you choose to enjoy multiple SPACE bookings during your stay. The Spa provides walk-in bookings based on availability. To make a reservation from your SPACE guest room, please call the spa reception on #3090 or #3091.

Health, Allergies & Pregnancy
Guests who have high blood pressure, heart conditions, are pregnant, or have other (medical) conditions are advised to consult a doctor before signing up for any
treatments. Please notify our Spa receptionists of any existing medical condition or allergy.
 

Minimum Age
All children below 16 years need to be supervised by an adult.
The minimum age for Spa treatments is 16 years unless accompanied by an adult. Admission to the fitness center requires a minimum age of 14 years and for the Sauna- and Steamfacilities a minimum age of 12 years. 
Pool opening times for kids (age 3 to 12) are from 9:00 till 19:00."
 

Delay & Cancellation Policy
Please be aware that your late arrival may result in a reduction of your treatment accordingly, out of respect for other Spa guests. . We kindly ask our guests to give a minimum of 12 hours notice for cancellations, otherwise, the full amount of the booked treatment(s) will apply."