FREQUENTLY ASKED QUESTIONS

The hide-away resort in the heart of the mediterranean
FIND THE ANSWERS TO YOUR QUESTIONS HERE

GET YOUR QUESTION ANSWERED

While most of the hotel is not accessible for pets, the Residence wing is pet friendly as well as our reception, lobby and the bistro restaurant Il-Baldakkin Lounge.

We do offer a few rooms with for example special needs facilities; these are subject to availability.

The breakfast hours at our diverse L’Ortolan breakfast buffet:

Mon - Sun 07:30 a.m. – 11:00 a.m.

EUR 18 per in-house guest

EUR 25 per non-resident

Check-in 15:00

Check-out 12:00

Early check-in and late check-out are available upon request and will be charged. 

All our rooms and indoor spaces are non smoking except for designated areas. A cleaning fee will be charged for indoor smoking.

Yes, we have a free Wifi throughout the hotel

We can provide extra beds in room as long as the maximum capacity is not exceeded and an extra charge may be added for the additional persons.

We can provide you with a confirmation letter including a stamp and signature

We are pleased to offer a direct pick up service from the airport to our hotel and return at the additional charge of 190 EUR (price for up to 3 persons, including ferry tickets).

Yes, we offer a free parking for all our guests

30.00 EUR/ person on week days 
40.00 EUR/ person on weekends & public holidays

  • Use of relaxation room
  • Use of Indoor & Outdoor Pools
  • Use of Heat Experiences including Hammam
  • Use of the Gym
  • Complimentary use of tennis courts
  • Free Parking while using the hotel facilities
Kempinski
Processing your request...
Thank You For Your Patience

YOUR BROWSER IS NOT SUPPORTED

Please note that this website is optimised for Internet Explorer 10 and higher, as well as Google Chrome, Mozilla Firefox and Safari. To ensure that you are able to use our website to its full extent, we kindly ask you to upgrade your browser version, or select a different one. Thank you.