FREQUENTLY ASKED QUESTIONS
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While most of the hotel is not accessible for pets, the Residence wing is pet friendly as well as our reception, lobby and the bistro restaurant Il-Baldakkin Lounge.
We do offer a few rooms with for example special needs facilities; these are subject to availability.
The breakfast hours at our diverse L’Ortolan breakfast buffet:
Mon - Sun 07:30 a.m. – 11:00 a.m.
EUR 18 per in-house guest (if upgraded upon arrival for the full stay)
Early check-in and late check-out are available upon request and will be charged.
All our rooms and indoor spaces are non smoking except for designated areas. A cleaning fee will be charged for indoor smoking.
Yes, we have a free Wifi throughout the hotel
We can provide extra beds in room as long as the maximum capacity is not exceeded and an extra charge may be added for the additional persons.
We can provide you with a confirmation letter including a stamp and signature
We are pleased to offer our guests a direct pick up service from the airport to our hotel and return at the additional charge of 190 EUR (price for up to 3 persons, including ferry tickets) and a split transfer (110 EUR return).
Yes, we offer a free parking for all our guests
• € 30 per adult Monday to Friday / € 40 per adult Weekends & Public Holidays (access to the main indoor pool, outdoor pools & Jacuzzi)
• € 20 per child between 3 and 12 years (access to main indoor pool until 15:00 & all day use of the children's outdoor pool)
• € 50 per adult Monday to Sunday (access to all indoor and outdoor pools, Jacuzzi, hammam, steam room, gym, tennis courts)
From June 1. to October 31. the day passes are only sold for weekdays excluding any public holidays. Bookings are required one day in advance. The sale of packages and memberships are subject to availability and can be stopped at anytime by the management without prior notice.