FREQUENTLY ASKED QUESTIONS

Djibouti Palace Kempinski Djibouti
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Pets are not allowed in the Hotel.

The Hotel accepts the following types of payment:

- Cash payment upon arrival

- American Express or Visa Card

 

Is not accepted:

- Personal cheques

- Master card

The Hotel accepts payments in US Dollars. Guests also have the possibility to change their US Dollars in the local currency Djiboutian Franc DJF directly at the Hotel lobby.

Guests have the possibility to do an early check-in or a late check-out. Guests need to advise the Reservation team or Reception upon arrival.

Early check-in or late check-out are subject to availability and will be charged extra.

Yes the Hotel does arrange your transportation from the airport to the hotel upon reservation of your room. Our private chauffer will be waiting for you upon arrival at Djibouti Airport.

Yes the Hotel does rent cars with our private chauffeur. Different packages are available from a few hours to a full day. As well as a city tour of Djibouti or an excursion. Packages depend on guests wish.

Guests do not need to take any special medication. However we do recommend them to carry mosquito spray as well as sun cream protection. In case of need we do sell those items at the hotel lobby.

The traditional food of Djibouti is the Yemeni fish. It is a fresh fish marinated in a spicy-tomato sauce and cooked in a Yemeni oven.

The Yemeni fish is the Hotel’s “Signature Dish”. Our Bankouale restaurant located by the sea serves this typical dish for you to enjoy while admiring the ocean and enjoying dinner in open air.

The Hotel can organize your tour or excursion for you. You will have different options available with a whole day or half day excursion accompanied by our local guide.

The types of excursions can be visits of the land such as Lac Assal, Djibouti city center or sea tours such as Sable Blanc, snorkeling…

Tours are subject to seasons and availabilities.

No the Hotel does not rent any snorkeling equipment. However during the tour those equipments are provided to you by our local guide.

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