FREQUENTLY ASKED QUESTIONS
Here you will find the answers to the questions most frequently asked by our guests. Please click on the desired question in order to open the answers.
Adress for the navigation system:
U-Bahn (underground): to Uhlandstraße - U1, U9
S-Bahn: to Zoologischer Garten - S1, S5, S7
Bus: to Uhlandstraße - X10, M29, 109
Train stations next to the hotel:
Train station Zoologischer Garten: 1 km
Berlin Main station: 4 km
For further information have a look on our “How to find us”.
Airport Tegel (TXL): approx. EUR 18
Airport Schönefeld (SXF): approx. EUR 50
We will be happy to park your vehicle in the public parking structure on the „Kempinski Plaza“ in the Uhlandstraße, which is under 24hours surveillance. The costs are EUR 24 per day. Valet parking is also available for EUR 27 per day.
Yes, our porters are at your disposal to store your luggage.
The breakfast buffet at Restaurant Reinhards is available from 6:30am to 11am.
The charge for our buffet-breakfast is EUR 27 per person.
Your comfort is important to us, and therefore we are pleased to offer you WiFi as one of our complimentary services - and indeed throughout the hotel.
At check-in, you will receive your personal login for the free Internet access via WiFi at a speed of up to 1 Mbit / s. Perfect to go to retrieve emails, to surf on social networks or to browse the Internet.
Currency in Germany is EUR. Our front desk team is at your disposal for currency exchange.
From 01.01.2014 a local fee applies for all non-business related bookings in Berlin. The local fee of 5% will be calculated on the costumers travel price and is further subject to VAT. Please note that the local fee also applies for no-show fees. The Kempinski Hotel Bristol Berlin will not include the local fee in the room rates. The full amount of the local fee will be charged to the room bill and has to be paid by our guests directly on site.
Small domestic pets (E.g. dogs on leads) are welcome in the hotel, with the exception of the Kempinski Grill Restaurant and the pool area. Please register your pets at reception desk, a single charge of 35 Euro will be calculated at time of departure. Feeding bowls of various sizes are available from Housekeeping.
Our concierge team is at your disposal for arranging your limousine transfer.
The price to Airport Tegel (TXL) is approx. EUR 95 and to Airport Schönefeld (SXF) approx. EUR 120.
The Bristol Spa is daily opened from 6.30am to 10pm.
All rooms and suites are non-smoking, but we have a Smokers Lounge in the ground floor opposite the Bristol Bar.