FREQUENTLY ASKED QUESTIONS

Hotel Adlon Kempinski Berlin
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Please find our answers to some of your frequently asked questions regarding your stay at the Hotel Adlon Kempinski Berlin. If you have further questions, please do not hesitate to contact us at +49 (0)30 22610 or via email: hotel.adlon@kempinski.com

We can provide you with a confirmation letter including stamp and signature.

With its 9,000 sq-ft spread over three levels, the Adlon Spa by Resense, Berlin’s greatest wellness haven, invites guests to enjoy soul nourishing treatments.

We offer a wide variety of therapeutic massages, such as Lomi Lomi Nui, Thai, Shiatsu, Balinese therapy and more.

The airport Tegel (TXL) is 9 km away. (about 20 min by car)

The airport Schönefeld (SXF) is 22 km away. (about 40 min by car)

In Berlin there is no restaurant open 24 hours. With restaurant reservations our Concierge Team is happy to assist you under +49 30 2261 1155

You can rent a car via our Concierge Team under +49 30 2261 1155

Either directly with our reception team or at the exchange AG at Friedrichstraße. (about 10 min to walk)

The currency in Germany is Euro (EUR).

We have a car park at the hotel available

A taxi from the airport Tegel (TXL) takes approximately 20 minutes and costs about EUR 25.

A taxi from the airport Schönefeld (SXF) takes approximately 40 minutes and costs about EUR 50.

Earliest Check in is 3 p.m.

Checkout Time is 12 noon.

The breakfast hours at our Bel Etage are:

Daily 7:30 a.m. - 11:00 a.m.

Either by taxi or you take the U-Bahn U55 in the direction “S+U Brandenburger Tor“ and exit the train at the endstation. The Station is in front of the Hotel Adlon Kempinski Berlin.

From the airport Tegel (TXL) either by taxi or you can take the Bus “TXL” which depart from the Terminal A at the airport. After approximately 45 minutes you reach the stop “S+U Brandenburger Tor”, walk down Unter den Linden up to the Brandenbug gate. The Hotel Adlon Kempinski Berlin is on the left hand side. It is only a short walk of about one minute from the bus station to the hotel.

Yes it is possible, a day ticket cost EUR 65.

Daily from 06:00 a.m. - 22:00 p.m.

We accept cash, debit cards and the following credit cards: American Express, Visa, Mastercard, Diners Club, Japan Credit Bureau and China Union Pay.

We have a parking garage which costs EUR 4 per hour and EUR 38 per day

The Hotel Adlon Kempinski Berlin is conveniently located next to the famous Brandenburg gate in the heart of Berlin. Close to the shopping street Friedrichstraße and the Potsdammer Platz.

You shouldn’t miss the Brandenburg Gate, Reichstag, “Unter den Linden” Boulevard, the gold-domed “Neue Synagoge”, Gendarmenmarkt, the city’s most attractive square, Kaiser Wilhelm Memorial Church with its damaged spire and the French Cathedral.

We have a pool available in the Hotel next to our Sauna area.

The Hotel Adlon Kempinski Berlin is a non-smoking hotel. We offer a smokerslounge at the groundfloor next to the reception and the Sra Bua Bar is open for smokers.

Dogs are allowed a cleaning charge of 150 EUR per stay applies.

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