FREQUENTLY ASKED QUESTIONS
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Pets are not permitted in the hotel.
Yes, we have two rooms available for the specially adapted.
Our International breakfast buffet is served at Al Diwan Restaurant from 6:00 - 10:30 and from 6:00 - 11:00 on Fridays. The price starts at 140 SAR without 5% TAX.
Check-in time is 2:00 and check out-time is 12:00.
Yes, smoking rooms are located on the 2nd, 3rd, 4th and 11th floor.
Hotel guests can enjoy complimentary Wi-Fi access throughout the hotel.
It is possible to have an extra bed in any of the suite room categories.
The hotel does not provide any visa services.
The price of going to the airport one way starts at 175 SAR without 5% VAT charges.
Yes, we have more than 100 parking spaces on-site.
The hotel offers five restaurants:
Al Diwan: All-day dining
Il Vero: Italian cuisine
Sky Lounge: Light snacks and beverages
Boulangerie: Bakery, pastries and café
Aceite: Spanish cuisine
Mall of Dhahran is Al Khobar's most impressive mall, featuring many international designer brands.
We offer a complimentary chocolate cake in the room with a birthday greeting card.
Honeymoons and anniversaries:
- Heart-shaped chocolate cake on arrival
- Flower arrangement
- In-room or buffet breakfast
- Late checkout at 16:00
- Upgrade to a higher room category when available
Yes, we offer complimentary valet parking for all guests arriving at our hotel.
The hotel has seven room categories: Deluxe Room, Classic Junior Suite, Business Suite, Executive Suite, Royal Suite, Presidential Suite and the Penthouse.
Yes, we have an indoor swimming pool within Kempinski The Spa and it is located on basement two.
We have two ballrooms, Al Maha 1&2 each covering an area of 980 sq m.
Yes, we have 18 fully-furnished apartments, each with their own kitchen. These rooms are perfect for families staying on extended breaks and weekend escapes to the city.