FREQUENTLY ASKED QUESTIONS
GET YOUR QUESTION ANSWERED
Check-in at Kempinski Hotel, Gold Coast City Accra begins at 15:00, and guests are expected to check out by 12:00. Early Check-In and late check out are available upon request at an additional charge. Please contact the front desk for additional information on these charges.
Kempinski Hotel, Gold Coast City provides a free hourly shuttle to and from Kotoka International Airport 7 days a week. Private airport transfers may be booked with reservations or the front desk for an additional charge.
Rental cars are available for guest use. Please contact the front desk for information about rental rates
Guests of Kempinski Hotel, Gold Coast City may visit the hotel's state-of-the-art fitness center with high quality fitness equipment and a team of energetic trainers.
Hotel guests will also enjoy the serene atmosphere of the 25m rooftop infinity pool.
In Q3 of 2016, the hotel will also open the Resense Spa which offers a comprehensive wellness experience with 10 treatment rooms, a hair & beauty salon, 350 square metre health club and a tennis court.
Kempinski Hotel, Gold Coast City Accra is located in Ridge, on Gamel Abdul Nasser Avenue, close to Government Ministries and the central business district. Notable landmarks on our street are the Accra Ridge Church and the Efua Sutherland Children's Park.
Pets are not permitted in the hotel.
Yes, free Wi-Fi access is available throughout the hotel but room reservation is required.
Smoking is permitted only in designated areas.
Upon check in you must present a valid passport or national ID (Ghana Country only) for all guest(s) staying in the room. If you booked a room with us through a Travel Agency, check in voucher(s) need to be presented at the time of check-in.
The local currency of Ghana is GHS and currency (USD, Euro and Pound) can be exchanged at the hotel's reception.
The Kempinski Hotel Gold Coast City dress code is ‘smart casual’.
Smart Casual Dress Code: We do not permit athletic or sports uniforms, torn clothing, slippers, beach sandals and flip-flops. Gentlemen must avoid any
sleeveless clothing, shorts, and open shoes. Please note that our smart casual dress code applies to children.
Yes, the hotel provides visa assistance once a room reservation is guaranteed. Please request assistance when confirming your reservation.
Yes, we have two rooms equipped for people with a physical disability or mobility issue, including those in a wheelchair.
Please find our Lady In Red contact details who will be happy to assist you.
Email : email@example.com
Mobile : +233 243 600 400