Spa Etiquette

Spa Etiquette

A world-class spa for ultimate pampering in the heart of Bangkok.

The Spa environment is one of tranquillity and relaxation and we ask you to respect the privacy of other guests. We also kindly request that you refrain from using mobile phones and cameras. It is recommended that you leave valuables in your guest room safe. The Spa does not assume liability for any valuables lost or damaged.

Health Concerns
Please advise us of any health conditions, allergies or injuries that could affect your treatments or use of the Spa facilities.

Spa Experience
To make the most of your Spa experience, and to support the benefits of your treatment, we recommend that you allow extra time prior to your scheduled time to enjoy our inviting wellness area. For your convenience the Spa provides towels, slippers, shower caps and all amenities required for use during your visit. During all treatments you will be properly draped.

Advanced booking is highly recommended to ensure that preferred times are available, particularly if you choose to enjoy multiple spa visits during your stay. Walk-in bookings are based upon availability. To make a reservation from your guest room, dial 3701.

Minimum Age
The minimum age for spa treatments, use of fitness and wellness facilities is 16 years. Children under the age of 16 are welcome to use the swimming pool when accompanied by an adult and in compliance with our spa etiquette.

Lateness & Cancellation Policy
Please be aware that your late arrival may result in a reduction of treatment time as a courtesy to our next guest. We kindly ask our guests to give minimum notice of 12 hours for cancellations. Cancellations made within 12 hours of the scheduled appointment are subject to payment in full. If appointments are reserved before arrival at the hotel, the spa cancellation policy follows that of your hotel reservation.

Hours of Operation
Spa opens daily from 10:00 - 22:00.
Treatments are available from 10:00 - 20:00.