James Yang Appointed Chief Concierge at Kempinski Hotel Yinchuan

James Yang, Deputy Manager of the Front Office Department at Kempinski Hotel Yinchuan, officially became the hotel’s Chief Concierge following the China Golden Key award ceremony on 4 December 2025.

Mr Yang began his hotel career at Kempinski Hotel Yinchuan as a duty manager. Through close interaction with guests, he discovered a strong passion for assisting with travel inquiries and daily needs, which led him to pursue a career in concierge services. His enthusiastic, attentive and efficient approach has earned consistent recognition from guests. On 4 December 2025, he was formally awarded the ‘Golden Key’ and completed the China Golden Key pinning ceremony.

To continuously enhance its international service standards, Kempinski Hotel Yinchuan upholds the core service philosophy of ‘people-oriented, guest first’, which closely aligns with the Golden Key spirit of ‘benefiting others before oneself’. The pursuit of the ‘Golden Key Logo Certification’ is not merely an honour, but a benchmark through which the hotel will continuously monitor and elevate its service quality. The aim is to extend genuine care, thoughtful attention and meaningful moments to every guest visiting the city of Yinchuan.

About Les Clefs d'Or

Les Clefs d'Or, meaning ‘Golden Keys’ in French, represents the highest standard of service in the hotel industry. Founded in 1929, it is an international association of hotel concierges known as UICH – Union Internationale des Concierges d’Hôtels. Members wear a pair of crossed golden keys on their lapels, symbolising their professional status and distinction. Les Clefs d’Or stands for exceptional professionalism, reliability and service excellence. Originating in Europe and recognised worldwide, it represents the pinnacle of concierge service in the global hospitality industry.

-ENDS-

About Kempinski Hotel Yinchuan: Kempinski Hotel Yinchuan (https://www.kempinski.com/en/kempinski-hotel-yinchuan) is located in the heart of the city’s central business district, with a 30-minute drive from the Hedong International Airport. The hotel is adjacent to the International Conference and Exhibition Centre, the museum of Ningxia and People’s Square. Kempinski Hotel Yinchuan is ideal for both business and leisure travellers. The adjacent brand opening Master International Business Centre offers high-end office space that was specially designed to meet the standards of the global enterprise.

About Kempinski: Created in 1897, Kempinski Hotels is Europe’s oldest luxury hotel group. Kempinski’s rich heritage of impeccable personal service and superb hospitality is complemented by the exclusivity and individuality of its properties. Today the Kempinski Group operates 78 hotels and residences in 32 countries and currently has more than 31 prestigious projects under development around the globe. Each five-star hotel reflects the strength and success of the Kempinski brand without losing sight of its heritage; each one imbues the quality guests have come to expect from Kempinski while embracing the cultural traditions of its location. The portfolio comprises historic landmark properties, award-winning urban lifestyle hotels, outstanding resorts and prestigious residences. Kempinski is a founding member of the Global Hotel Alliance (GHA), the world’s largest alliance of independent hotel brands. 
www.kempinski.com www.ghadiscovery.com

Media contacts:  
Silvia Yang· Marketing Manager                      
Kempinski Hotel Yinchuan                                         
No. 160 Beijing Middle Road, Jinfeng District · Yinchuan · Ningxia · China
T +86 951 5165 899 · M +86 951 5165 825 · [email protected]