Prepare your Stay

Prepare your Stay

From check-in times to information on currency and time zones, we have the answers to all your travel questions. 

Prepare your Stay

Minimum Age Requirements: The primary guest must be at least 18 years of age to be able to check-in the hotel. 

Room includes: Buffet breakfast, complimentary Mini-Bar replenished once per day (every 24 hours) and complimentary Wi Fi internet access.

Check In & Check out Policy: We respectfully remind you that our usual check-in time is 3:00 pm; check-out time is 12:00 noon on the day of departure. Early check-in and late check out are subject to availability and request will be charged. 

Children Policy: Children from the age 0 to 12 stay free in the room of their parents (maximum one child per room). All children between the age of 0 to 5 dining with their parents, breakfast is complimentary when taken from the buffet. All children between 6 to 12 years of age receive a 50% discount on the buffet breakfast. All children 13 years and above are considered adults. We would also like to stipulate per hotel policy, we do allow a maximum two adults and one child in the hotel room. If you require an extra bed we have roll-away beds available at a supplement rate. 

Food & Beverage Policy: Food and Alcoholic beverages are not allowed to be brought into the hotel for hygiene and quality control issues. The hotel screens luggage as part of a standard security process and reserves the right to remove all alcoholic beverages from guest luggage that violates this policy. Any alcoholic beverage found will be removed, securely stored and returned upon departure. Guests will not receive any monetary compensation for alcoholic beverages that were removed from luggage. If guests wish to bring alcoholic beverages with them into the hotel they must pay corkage fees of JD40 per bottle and sign a disclaimer of consuming the beverage in the room only. 

Visitors Policy: Kempinski Hotel Ishtar Dead Sea, upon evaluation of customer and security concerns, has implemented a "no visitor" policy. We regret any inconvenience this may cause, which is focusing on enhancing a sense of total privacy for all our guests. For more information on this policy, please contact us in advance.

 

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