Prepare your Stay

Minimum Age Requirements: The primary guest must be at least 18 years of age to be able to check-in the hotel. 

Room includes: Buffet breakfast, complimentary Mini-Bar replenished once per day (every 24 hours) and complimentary Wi Fi internet access.

Check In & Check out Policy: We respectfully remind you that our usual check-in time is 3:00 pm; check-out time is 12:00 noon on the day of departure. Early check-in and late check out are subject to availability and request will be charged. 

Children Policy:

• Children under 6 years: Stay on existing bedding and enjoy buffet dining on complimentary basis. Baby cots are complimentary but an extra bed is available at an additional charge.
• Children 6–12 years: Stay in the room at the charge of an extra bed and receive a 50% discount on buffets.
• Ages 13 and above: Considered adults and will be charged full adult rates for both accommodation and dining.

The maximum number of people in the room is subject to each room type's policy.

Food & Beverage Policy: Food and Alcoholic beverages are not allowed to be brought into the hotel for hygiene and quality control issues. The hotel screens luggage as part of a standard security process and reserves the right to remove all alcoholic beverages from guest luggage that violates this policy. Any alcoholic beverage found will be removed, securely stored and returned upon departure. Guests will not receive any monetary compensation for alcoholic beverages that were removed from luggage. If guests wish to bring alcoholic beverages with them into the hotel they must pay corkage fees of JD40 per bottle and sign a disclaimer of consuming the beverage in the room only. 

Visitors Policy: Kempinski Hotel Ishtar Dead Sea, upon evaluation of customer and security concerns, has implemented a "no visitor" policy. We regret any inconvenience this may cause, which is focusing on enhancing a sense of total privacy for all our guests. For more information on this policy, please contact us in advance.

 

From more information:

• Reservations email: [email protected] 
• Concierge email: [email protected]