Prepare your Stay

Prepare your Stay

From check-in times to information on currency and time zones, we have the answers to all your travel questions. 

Everything you need to know

Currency: CNY - Chinese Yuan Renminbi (CNY)

Languages: Standard Mandarin

Time Zone: GMT +8 hour(s)

Check-in/Check-out time: Check-in 14:00 - Check-out 12:00 noon


Plug type A is the plug which has two flat parallel pins. 
Plug type I is the plug which has flat pins in a triangular pattern.

Arrival Information:

Arrival by Limousine Transfers
With our exclusive limousine services, you can move around the city on airport transfers or sightseeing tours throughout Hangzhou. For more information and tariffs, please contact the concierge directly on +86 571 8809 3333 ext. 6768 or send an email to [email protected].

Arrival by Taxi:

•  From Shanghai Pudong Airport - Just 2.5 hours 
•  From Shanghai Hongqiao Airport - Just 2 hours
•  From Xiaoshan International Airport - Just 45 minutes 
•  From Hangzhou Railway Station - Just 25 minutes
•  From Hangzhou East Railway Station  - Just 25 minutes

Most visitors will require a visa to enter China on business or leisure trips. Different documents are needed depending on which country you are traveling from, and for what purpose. Please see here for detailed information relating to your home country to