Thomas Hsu as General Manager of Kempinski Hotel Chengdu

Chengdu, China –Thomas Hsu joins us this month as the new General Manager of Kempinski Hotel Chengdu. He brings over 27 years of leadership experience in the hospitality industry, with a strong focus on pre-opening projects, asset management, and strategic operations.

Thomas’s career began in 1997 at The Residence Inn by Marriott in Vancouver. He later held key leadership roles at Hyatt and Westin in Taiwan and Macau, China. In 2010, he brought his expertise to mainland China, beginning with the Grand Park Hotel in Kunming. He subsequently served as Executive Assistant Manager of Rooms at the Hyatt Regency Chongqing, and in 2017, he assumed his first General Manager role at the Hyatt Place and Hyatt House Shanghai New Hongqiao Hotel.

Since 2019, Thomas has led the pre-opening of the Tivoli Hotel & Residence Chengdu, a large complex spanning over 110,000 sqm. He played a key role in design, project management, and construction oversight. The hotel posted a positive GOP in its 2022 opening year and surpassed budget in 2023, earning the ‘Best Opening Team’ award at the 2023 Minor Awards.

Thomas is a strategic leader with a proven track record in revenue growth and brand development, underpinned by impactful marketing initiatives. He is deeply committed to team development and describes his leadership style as fostering a positive and empowering culture that drives exceptional service. He believes that integrity and empathy are the cornerstones of sustainable success.

Commenting on his new appointment, Thomas said: "I am truly honoured and privileged to join Kempinski Hotel Chengdu, a market-leading luxury hospitality icon with a stellar reputation. It’s a remarkable opportunity to be part of a team that consistently sets the benchmark for excellence in service and hospitality. I am confident we will achieve even greater success, and I’m genuinely excited to embark on this journey with such a talented group."

Matthias Al-Amiry, VP of Operations for Greater China and Mongolia, described Thomas’s appointment as a strategic move for the brand. "We are very excited to welcome Thomas to the team at Kempinski Hotel Chengdu. Thomas brings a wealth of experience in luxury hospitality and a deep understanding of local guest preferences. As we embrace a new chapter at this iconic asset, we are confident that Thomas will lead the Kempinski Hotel Chengdu team to even greater heights."

A dual national of Canada and Taiwan, China, Thomas is a graduate of Columbia College in Vancouver. Please join us in congratulating Thomas and wishing him continued success in this exciting new role!

 

About Kempinski Hotel Chengdu:

For over 20 years, Kempinski Hotel Chengdu has been welcoming both business and leisure travelers and providing a blend of European luxury hospitality and Sichuan tradition. Conveniently located in the south of the city, Kempinski Hotel Chengdu is the ideal place to start discovering Chengdu. The 450 newly renovated guestrooms and suites combine modern design, luxury amenities and personalised service, with expansive, unparalleled views of the bustling modern city. Nine classic room types are distributed on floors 6–20, with room sizes ranging from 34 to 88 square meters to meet the different needs of guests. The rooms are equipped with a ventilation system and a KingKoil mattress, with ten kinds of pillows for you to choose from.

Kempinski Hotel Chengdu has five restaurants with special styles, and 2,500 square meters of event space, which is an ideal venue for either business or family gatherings.

 

About Kempinski:

Created in 1897, Kempinski Hotels is Europe’s oldest luxury hotel group. Kempinski’s rich heritage of impeccable personal service and superb hospitality is complemented by the exclusivity and individuality of its properties. Today the Kempinski Group operates 78 hotels and residences in 32 countries and currently has more than 31 prestigious projects under development around the globe. Each five-star hotel reflects the strength and success of the Kempinski brand without losing sight of its heritage; each one imbues the quality guests have come to expect from Kempinski while embracing the cultural traditions of its location. The portfolio comprises historic landmark properties, award-winning urban lifestyle hotels, outstanding resorts and prestigious residences. Kempinski is a founding member of the Global Hotel Alliance (GHA), the world’s largest alliance of independent hotel brands.

https://www.kempinski.com/en • https://www.ghadiscovery.com/

 

For further press information:

Eileen Hong • Marketing and Communication Manager

Kempinski Hotel Chengdu • No. 42, 4th Section South Renmin Rd • 610041 Chengdu •P.R. China

Tel +86 28 8526 9999-5304 • Mob +86 131 6786 0635   • E-Mail: eileen.hong @kempinski.com