Spa Etiquette

Spa Etiquette

The spa environment is one of tranquillity and relaxation. Please respect the quiet and privacy of other guests. We kindly request that you refrain from smoking or using mobile phones and cameras. It is recommended that you leave all valuables in your guest room safe. The spa does not assume liability for any valuables.

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Health Concerns
Please advise us of any health conditions, allergies, or injuries immediately.


Spa Experience
For your convenience, the spa will provide towels, slippers, shower caps and all
amenities required for use during your visit. During all experiences, you will be
properly draped for privacy.


Reservations
Advance booking is highly recommended to ensure preferred times are available.
The spa provides walk-in bookings based on availability. You should plan to
arrive 30 minutes before to experience our Wellness area which will maximise
the benefit of your treatment. To make a reservation, please call the spa reception
from your guest room by dialling 6803.


Relaxation Lounge
As your treatments are tailored to benefit both body and mind, we invite you to
rest and recuperate in our relaxation room Lie down to relax and enjoy your
experience. Stay for as long or as little as you like.


Pregnancy
Please allow us to assist you in selecting suitable services for this special time. We
recommend that you check with your physician first.


Gift Certificates
Our gift certificates make a wonderful gift for any special occasion. Please enquire
with our spa reception for details and purchase.


Minimum Age
The minimum age is 18.


Lateness & Cancellation Policy
Please be aware that your late arrival may result in a reduction of treatment time as a
courtesy to our next guest. We kindly ask our guests to give a minimum of 12 hours’
notice for cancellations. With fewer than 12 hours’ notice, you will be charged the
full price.

Opening hours:

Mon - Sun 11:00 - 20:00