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Guest Reviews

Don't just take our word for it, see what our guests are saying about their experiences at Kempinski Hotels. We think that meeting our guests on social media is a wonderful way to listen to unsolicited feedback. And of course this feedback helps guide us at Kempinski, as we strive to create memorable journeys for our guests.

Share your opinion with us

  • "Positive: We travelled with our 4y old boy. The service levels are outstanding now and they improved a lot since opening. Our son received small plays and sweet..." - Magdalena from Poland
  • "Swimming pool! Nothing as I saw it. Hiking, skiing, , First class all the way! A world class hotel. A great experience in the Slovak mountains." - expedia user
  • "Positive: This is a rather traditionally furnished hotel with excellent facilities and friendly staff. Great food, lovely spa, and beautiful views. The bed is s..." - Veronika from United Kingdom
  • "Positive: The hotel is beautiful with a magnificent position on Srbske Pleso with a view of the High Tatras. The rooms are beautiful, the staff friendly and att..." - Ivan from Italy
  • "Positive: The Spa is marvelous The suite was spacious and comfortable." - Galit from Israel
  • "Positive: Cant fault this hotel. Second time staying and planning again for next year. Great food, staff (they even had porridge this year to my delight). The s..." - Adam from United Kingdom
  • "Positive: The staff are great. Amazing location. Great food. Best hotel in Slovakia.." - Peter from Australia
  • "Positive: Perfect Holiday." - Mgr from Czech Republic
  • "Positive: This hotel is just amazing. I can´t say anything negative about this hotel. The staff, rooms, food, wellness, everything is superb. It was our second ..." - Radka from Czech Republic
  • "Positive: The staff make this a 5* hotel. I was a solo traveller and was looked after from arrival to departure. I will definitely stay again. The Zion Spa trea..." - Booking.com User from United Kingdom
  • "Fantastic location and amazing pool/spa facilities. Service was 1st class throughout the Hotel. Great breakfast choices. Amazing views over the Lake and Mountai..." - Kevin from United Kingdom
  • "Simply posh! Treat yrself to a rewarding weekend or winter breaks here. Away from the city hussle & bustle and into the arm of Mother Nature." - zzoukbuzz
  • "Positive: confortable room, super spa, very welcome staff.
    We enjoyed stay at this hotel, there were no issues during our stay." - Andrea M. from Slovakia
  • "Everything! Rooms well equipped and good choice of TV channels when laying in Breakfast was very good with lots of fresh choices Spa / swimming area very relaxi..." - Booking.com User from United Kingdom
  • "The Kempinski deserves the 5 star rating in every detail, especially in the gracious, friendly, and welcoming way it treats its guests. Superb views of the moun..." - William from U.S.A.
  • "We really enjoyed our stay.. It was the best holiday." - Booking.com User from Slovakia
  • "we loved it all !!! staff was so good, baby friendly hotel :) we could not ask for more ! ( only more time :) we would love to be back." - Gili from Israel
  • "The best hotel I´ve ever been. Great place to relax, everything was perfect-staff, room, great spa, food in Grand Restaurant. I can only recommended this hotel ..." - Jan from Czech Republic
  • "I loved the spa facilities which were sophisticated and oozed sytle. The treatments were wonderful and the staff helpful and friendly. The ski bus is available ..." - Alison from United Kingdom