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Guest Reviews

Don't just take our word for it, see what our guests are saying about their experiences at Kempinski Hotels. We think that meeting our guests on social media is a wonderful way to listen to unsolicited feedback. And of course this feedback helps guide us at Kempinski, as we strive to create memorable journeys for our guests.

Reto Wittwer, CEO Kempinski Hotels
Welcome to the intersection of social media and hospitality! 
Reto Wittwer, CEO Kempinski Hotels 

Share your opinion with us

  • Booking

    24/06/2014
    Kempinski Hotel Ishtar Profile
    "Positive: I liked everything! It is great hotel. Staff is extremely helpful. I felt like a queen there, never saw such an amazing service before.." - Natalie from Jordan
  • Booking

    23/06/2014
    Kempinski Hotel Ishtar Profile
    "Positive: one of best hotels I have every stayed in, definatly want to return!." - Joanna from United Kingdom
  • Booking

    21/06/2014
    Kempinski Hotel Ishtar Profile
    "Positive: This was the best hotel we have ever been. There was everything correct. I recommend room sercive for nice dinner in your own balcony. The food is ver..." - leeluee from Poland
  • Expedia

    17/06/2014
    Kempinski Hotel Ishtar Profile
    "Proximity to the Dead Sea, nice facilities, beautiful buildings. Floating in the Dead Sea is a definite must. Petra, Jesus Baptism site, Jerash are also must se..." - Dennis from Dubai, UAE
  • Hotelopia

    14/06/2014
    Kempinski Hotel Ishtar Profile
    "This is a truly luxurious hotel with unparalleled service, although the decor in the rooms of the main building could benefit from a little upgrade. Nothing!" - Hotelopia.com User
  • "Positive: Impressive!
    Excellent for vacations and relaxing in a perfect classy atmosphere !" - Toma D. from Romania
  • Booking

    06/06/2014
    Kempinski Hotel Ishtar Profile
    "Positive: Honored by General Manager invitation to Beach Party. His staff and guests were very nice and friendly. Great time..Mr. Alessandro, Italian chef. His ..." - Monica from Italy
  • Booking

    04/06/2014
    Kempinski Hotel Ishtar Profile
    "Positive: This is one of the best hotels I've ever stayed in. The hotel is beautiful, perfect location for the Dead Sea and with stunning views from the room. T..." - Jorge from United Kingdom
  • Booking

    01/06/2014
    Kempinski Hotel Ishtar Profile
    "Positive: i liked how i was treated like an individual not just a guest ! .. so much attention !!first time at this hotel , the downside of it is . it raised my..." - Rami from Jordan
  • Hotels.com

    01/06/2014
    Kempinski Hotel Ishtar Profile
    "it was great, even though i only spent less than 8 hours a day at the hotel. Breakfast buffet was rich, service was very good, but positioning of power sockets ..." - samos from IE
  • Booking

    20/05/2014
    Kempinski Hotel Ishtar Profile
    "Positive: very exclusive where only hotel guests are allowed in. The service was excellent." - Booking.com User from Oman
  • Booking

    13/05/2014
    Kempinski Hotel Ishtar Profile
    "Positive: Interesting hotel design, with very unique layout of rooms and facilities. What is important to me are the bath robes and bedroom slippers..
    Negative:..." - Aishah from Qatar
  • Booking

    12/05/2014
    Kempinski Hotel Ishtar Profile
    "Positive: Responsive polite staff, clean comfortable rooms, large area of the hotel, quiet, great spa with professionals. Within a week there was no sense of mo..." - Booking.com User from Russia
  • Booking

    27/03/2014
    Kempinski Hotel Ishtar Profile
    "Positive: I loved the location, views, clean rooms, great service, super breakfast variety, the many water bodies, and the modern upper scale and spacious desig..." - Booking.com User from Kuwait
  • Booking

    25/03/2014
    Kempinski Hotel Ishtar Profile
    "Positive: Location was amazing, great view of dead sea, breakfast was nice.
    Negative: pool was narrow." - Booking.com User from Kuwait
  • Booking

    25/03/2014
    Kempinski Hotel Ishtar Profile
    "Positive: Spacious room, lovely view! Good bathroom toiletries! Free soft drinks in mini bar! Good breakfast! Lovely spa!.
    Negative: Hotel transport to baptisma..." - Julia from United Arab Emirates
  • Booking

    18/03/2014
    Kempinski Hotel Ishtar Profile
    "Positive: It was off season,so I could get an amazing discount for this wonderful resort.My room was spicy enough, beautiful, and close to the beach. Stuff memb..." - Nagata from Japan
  • Booking

    18/03/2014
    Kempinski Hotel Ishtar Profile
    "Positive: RoomView out of my Room." - Peter from United Arab Emirates
  • Expedia

    17/03/2014
    Kempinski Hotel Ishtar Profile
    "The staff were really fantastic. They work together as a seamless team - 1 fabric. The list of standout employees is long. It is obvious that the management wor..." - Miss Leann from UK
  • Expedia

    16/03/2014
    Kempinski Hotel Ishtar Profile
    "Almost everything Offer a specific Jordan/Arabic Food experience in one restaurant rather than Asian, Thai, Italian.I do have these the whole year around me. Lo..." - Alphie from Milton Keynes, UK
  • Booking

    02/03/2014
    Kempinski Hotel Ishtar Profile
    "Positive: The staff were amazingly friendly and helpfull! Hotel room was well equiped and free mini bar was excellent. Spa was very good! WiFi speed was very fa..." - Cobus from Kuwait, Kuwait
  • Booking

    01/03/2014
    Kempinski Hotel Ishtar Profile
    "Positive: Superb hotel, impressive construction, great staff, loved the cosmetics in the room (best ones I ever had), delicious breakfast buffet with plenty of ..." - Alma from Cluj Napoca, Romania
  • Booking

    23/02/2014
    Kempinski Hotel Ishtar Profile
    "Positive: everything was good.
    Negative: nothing." - Toufic from Abudhabi, United Arab Emirates
  • Booking

    16/02/2014
    Kempinski Hotel Ishtar Profile
    "Positive: Every think was emazing." - Mohammad from Amman, Jordan
  • Booking

    05/02/2014
    Kempinski Hotel Ishtar Profile
    "Positive: The hotel and staff were faultless. I will definitely return to this hotel for the friendliness, location and cleanliness of the hotel.." - Aidan from rake, United Kingdom
  • Booking

    05/02/2014
    Kempinski Hotel Ishtar Profile
    "Positive: Warm welcome,clean,location,facilities,pretty much everything you expect from a place like this!.
    Negative: Nothing." - Nimesh from Dubai, United Arab Emirates
  • Booking

    03/02/2014
    Kempinski Hotel Ishtar Profile
    "Positive: clean , comfortable , nice public area's and good food.
    Negative: expensive , a little bit noisy , there was some work and part of the hotel was close..." - Raied from Amman, Jordan
  • Kempinski Guest Survey

    30/01/2014
    Kempinski Hotel Ishtar Profile
    "General guest comments: Overall I loved my stay at the Kempinski and I loved the staff. Remembering my name between 100+ people was enough to have me choose thi..." - Guest
  • Kempinski Guest Survey

    30/01/2014
    Kempinski Hotel Ishtar Profile
    "General guest comments: Everything was perfect, staff were very friendly and helpful , but there was a problem with the internet connection. I would like to tha..." - Guest
  • Expedia

    31/08/2013
    Kempinski Hotel Ishtar Profile
    "Its beach on the dead sea. More toys in the kids center to suit different ages of the kids. Nice hotel. Several swimming pools. Good food. Suitable for families..." - A verified traveller
  • Expedia

    25/08/2013
    Kempinski Hotel Ishtar Profile
    "It is a nice hotel. It has good service and friendly staff, they were so cooperative and helpful.,We were a couple looking for relaxation in a nice hotel with a..." - Dodo from Dubai
  • Booking

    23/08/2013
    Kempinski Hotel Ishtar Profile
    "Everything. Our stay was amazing and the staff was extremely helpful, we arrived early in the morning and instead of making us wait till 3pm they gave us early ..." - Ahmad from United Arab Emirates
  • Expedia

    21/08/2013
    Kempinski Hotel Ishtar Profile
    "very good,,excellent location and services,,magnificent pool,,friendly staff" - MO from Edmonton, AB, Canada
  • Booking

    20/08/2013
    Kempinski Hotel Ishtar Profile
    "amazing service and amenities!!." - Sabine from United Arab Emirates
  • Expedia

    06/08/2013
    Kempinski Hotel Ishtar Profile
    "Superb room at the lower pool level. Feeling of exclusivity. First rate service. Price low for a five-star experience (perhaps helped by low occupancy during Ra..." - HP from London
  • Booking

    25/07/2013
    Kempinski Hotel Ishtar Profile
    "Perfect place for vacation, good impression from the moment when seeing the lobby." - Hsing-ya from Taiwan
  • Booking

    24/07/2013
    Kempinski Hotel Ishtar Profile
    "I have stayed at a few dead sea resorts and this is unarguably the best one. It's gorgeous. I was worried from the previous reviews about the food but it was de..." - Samira from U.S.A.
  • Booking

    22/07/2013
    Kempinski Hotel Ishtar Profile
    "Very helpful staff Luxurious setting." - Hans from Jordan
  • Booking

    22/07/2013
    Kempinski Hotel Ishtar Profile
    "The staff are very professional. The location of the hotel helps a lot for relaxation and meditation. The hotel rooms are very luxurious and comfortable. All fa..." - Booking.com User from Lebanon
  • Booking

    17/07/2013
    Kempinski Hotel Ishtar Profile
    "good services and perfect place to relax." - Thitinuntana from Israel
  • Booking

    14/07/2013
    Kempinski Hotel Ishtar Profile
    "All from Service to the Location." - Luis from Portugal
  • Expedia

    12/07/2013
    Kempinski Hotel Ishtar Profile
    "Sense of luxury Range of eating options if you wanted a less formal and smaller meal fabulous! Wonderful warm and efficient services in attractive hotel with lo..." - cathy from UK
  • Booking

    11/07/2013
    Kempinski Hotel Ishtar Profile
    "Excellent service throughout. We enjoyed our stay so much we didn't to leave ! Very highly recommended !." - Amin from Jordan
  • Booking

    08/07/2013
    Kempinski Hotel Ishtar Profile
    "the staff was great and helpful, food was great, pools are great and not crowded, service and cleanliness of the room was good. the price of dinner room was exp..." - Booking.com User from Jordan
  • Booking

    06/07/2013
    Kempinski Hotel Ishtar Profile
    "Everything." - Ibraheem from Saudi Arabia
  • Booking

    25/06/2013
    Kempinski Hotel Ishtar Profile
    "everything was neat, clean and tidy i really enjoyed everything." - Sameer from Jordan
  • Booking

    21/06/2013
    Kempinski Hotel Ishtar Profile
    "the hotel is super beautiful. The location too. Over all relaxing and peaceful. the food is too expensive." - Agostini from United Arab Emirates
  • Booking

    18/06/2013
    Kempinski Hotel Ishtar Profile
    "the felicities and the food is amazing. the distance between the rooms and the beach access." - Caterina from United Arab Emirates
  • Booking

    17/06/2013
    Kempinski Hotel Ishtar Profile
    "It was such a beautiful stay. Service was exemplary. The activities manager Mohamed had arranged a fun activity challenge for couples. Having cocktails by the i..." - Booking.com User from United Arab Emirates
  • Booking

    14/06/2013
    Kempinski Hotel Ishtar Profile
    "Everything was just great!. The wifi system is not good at all except i the main lobby!." - Booking.com User from Italy
  • Booking

    14/06/2013
    Kempinski Hotel Ishtar Profile
    "The beach on the dead sea and the food and the different swimming pools. Need more on children's menu." - Booking.com User from United Kingdom
  • Booking

    13/06/2013
    Kempinski Hotel Ishtar Profile
    "I had read through many of the reviews on the sight and I have to say I don't understand, why some of them are so negative: check-in was speedy and smooth, staf..." - Booking.com User from France