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Hotel Policies

- Room Rate

  • All rates are subject to 7% sales tax & 10% service charge.
  • Rate includes: Complimentary Mini-Bar replenished once per day (every 24 hours) and complimentary wired internet access.
  • A maximum of two adults and one child is allowed in the hotel room.

- Check-in 

  • Check-in time starts at 15:00 hrs.
  • Official identification is required upon check-in.
  • Credit card or cash deposit are required at check-in for incidental charges.
  • Early check-in is subject to availability and subject to charges.

- Check-out 

  • Check-out time is at 12:00 hrs.
  • Late check-out is subject to availability and subject to charges.

- Payment 

  • Hotel accepts: American Express, MasterCard and Visa.

- Children 

  • Children under 6 years stay free in the room of their parents (maximum one child per room). Breakfast is complimentary for children under 6 years when taken from the breakfast buffet.
  • All children between 6 to 12 years of age without a usage of extra bed receive a 50% discount on the breakfast buffet.
  • If you require an extra bed for children between 6 to 12 years of age, we have roll-away beds available at a supplement rate of JD 30.00++ (including breakfast).
  • All children 13 years and above are considered adults.

- Extra Bed 

  • Extra beds are for children only.
  • Children under 6 years: Free of charge.
  • Age 6 to 12: JD 30.00++ (including breakfast)

- Food & Beverage 

  • Due to Health & Safety precautions, we do not allow any foods or beverages (including alcohol) from outside of the hotel to be consumed on the hotel property.

- Dress Code 

  • When using our Food & Beverage outlets, kindly wear a respectful clothing covering shoulders. (T-shirt is highly appreciated)
- Pets 
  • Pets not allowed

- Cancellation

  • For cancellation or modification of your booking, please refer to your hotel confirmation letter.