Health and Safety

Health and Safety

At Kempinski Hotels, we are committed to delivering a flawless service and fostering moments of luxury. We pledge to provide you with the renowned and hospitable Kempinski service remains the same. Our top priority is to ensure your health, safety, and comfort, and infuse in you the confidence to discover our magnificent world.

Kempinski White Glove Services has always represented opulent service and sophistication. We have implemented White Glove Services in all of our hotels worldwide, in accordance with global health and safety recommendations and in an effort to adapt our service culture to the new era of hospitality. This initiative influences your complete stay as a guest, in accordance with local and national regulations. In guest rooms, elevators, public areas, and back-of-house areas, enhanced cleansing and disinfection procedures have been implemented. 

For your convenience and comfort, sanitising facilities are available in all public areas of our hotels, and you will be given the option "Do Not Enter My Room" during check-in. If this option is selected, our staff will not enter your room during your stay until you express a desire to have it serviced. All services will still be available.

We appreciate your continued confidence in Kempinski Hotels. We look forward to seeing you again in the near future.