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Kempinski Hotel Beijing Lufthansa Center welcomed visiting leaders for APEC China 2014

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举世瞩目的第二十二届亚太经合组织(APEC)领导人非正式会议于2014年11月在北京成功召开。作为本次APEC会议官方指定接待饭店之一,北京凯宾斯基饭店在11月7日至12日期间接待了印度尼西亚、美国、日本、墨西哥等与会国领导人及代表团,并圆满出色地完成了接待任务。

Kempinski Hotel Beijing accorded great importance to the visit of APEC delegations. Prior to the arrival of the delegates, the hotel conducted thorough preparation work in communication with embassies, delegations and the APEC China 2014 Organising Committee. The hotel carefully organised the event in every aspect to implement the government’s guideline of providing “detail-oriented, thorough and satisfactory services”. During APEC week, Kempinski Hotel Beijing smoothly organised relevant functions and events and provided excellent services for the visiting leaders and delegations, including guests like the Indonesian president and delegation, the Japanese delegation of their minister of economy, a US military delegation and the Mexican journalist group.
With many years of experience in handling high profile state visits, Kempinski Hotel Beijing has also made a great impression to the guests for APEC by providing highly customised services. Indonesian President Joko Widodo and Ambassador Soegeng Rahardjo highly praised the service they received at Kempinski Hotel Beijing, especially the culinary services and the in-room set-up arrangements made to meet the specific needs of Muslim guests. At the moment of his departure, President Widodo invited the hotel service team to take a photo with him and shook hands with everyone from the team to express his gratitude.Welcome visiting leaders for APEC China 2014 - Kempinski Hotel Beijing

北京凯宾斯基饭店对于本次接待工作高度重视,在前期筹备阶段进行了充分的准备工作,与各参与国使馆、参会代表团以及APEC组委会进行了积极的沟通与协调,从多方面着手精心组织,切实落实各级政府部门关于“周到服务、注重细节”的要求,以确保饭店APEC期间的各项接待任务顺利进行。APEC会议期间, 印尼总统代表团、日本经济部长代表团、 美国军事代表团、 墨西哥记者与机组团先后入住北京凯宾斯基饭店。饭店在接待服务过程中工作细致严密,确保了每一个环节的完美衔接,圆满顺利地配合完成了外国领导人及代表团在店的各项事务及活动。

值得一提的是,代表凯宾斯基欧式奢华的个性化服务为外国领导人和代表团留下了深刻印象。印尼总统佐科·维多多(Joko Widodo )及印尼驻华大使苏更·拉哈尔佐(Soegeng Rahardjo)对北京凯宾斯基饭店接待印尼总统代表团期间的各项安排与服务高度满意,特别是针对穆斯林习俗的餐饮安排与客房内的配置赞不绝口。在总统阁下离店的前夕, 他主动提出与饭店服务团队合影留念,并在大堂与饭店员工一一握手表示感谢。

此外,北京凯宾斯基饭店还选派了30多名精干管理人员和员工,派赴由凯宾斯基集团管理的雁栖湖国际会议中心,为APEC领导人非正式会议提供服务,并圆满完成了所承担的服务工作。

 北京凯宾斯基饭店在这次APEC领导人会议的整体接待服务工作中,安全上做到了万无一失;设备设施上保障了通畅运行;服务上达到了高规格、高标准、高品质。北京凯宾斯基饭店得到了政府相关部门、重要贵宾的首肯和一致好评。

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