Spa Etiquette

Please take the following points into consideration, prior to your next appointment.

Arrivals

Treatments are carefully planned to accommodate each and every client. In the spirit of mutual respect, we kindly request that you arrive on time. Late arrivals will be finished within the scheduled treatment time while the fee remains unchanged.

 
Spa Amenities

Upon arrival, you will be escorted to your personal spa suite which is equipped with private facilities and spa amenities.

 
Etiquette

Our environment is one of tranquility and relaxation. We ask that you speak with a quiet voice while at the spa. In consideration of other spa guests, please switch off mobile phones and pagers. The spa is a non-smoking zone.

 
Health

To maximize the benefits of your spa experience, please inform us of any health issues, allergies or injuries that may make the treatment you have chosen unsuitable. We will be find the most suitable alternatives for you.

 
K Spa Hours

K Spa services are offered daily from 12:00 Hours to 02:00 Hours by appointment. Advanced reservations are recommended to ensure preferred appointment times. Credit card details and contact details are required at the time of reservation to guarantee the bookings.

 
Pregnancy

Allow us to assist you in selecting suitable treatments for this special time. We also advise you to consult with your physician prior to booking any treatments.

 
Cancellations

Please allow at least 24-hours notice of cancellation to avoid being charged in full. If we are able to re-book your appointment time with another guest, the cancellation fee will be waived. For group cancellation policies, please inquire with your group coordinator.

 
Personal Items

We regret that we cannot be responsible for any loss or damage to personal items and valuables during your visit. It is commended not to wear any jewelry during your K Spa visit.

 
Shaving

Please shave at least 12 hours before any facial or body treatment.