Kempinski's ambassador and representative of the European character and personalized service, working as a complement to the concierge role.
The “Lady in Red” is the ever-present member of the Kempinski brand. She works as the “First Lady” who caters to your every need. Complimenting the concierge, it is her job to know client habits and to anticipate your wishes.
Beyond representing the establishment’s image, the “Lady in Red” stands as a reference point for all clients who appreciate knowing who their “go to” person is upon your arrival.