FREQUENTLY ASKED QUESTIONS
GET YOUR QUESTION ANSWERED
Unfortunately, you are not allowed to bring your dogs to the private island of San Clemente.
The hotel has specially adapted rooms. For more information, please contact our reservation department.
Breakfast is served at Insieme Restaurant from 7:00am until 10:30am and can also be ordered with our Room Service.
Price of breakfast at Insieme Restaurant is EUR 38.- per person.
Check-in time: 15:00
Check-out time: 12:00
Early check-in and late check-out are subject to availability and involve additional costs. Early check-in should be registered up to one day prior to arrival, and late check-out cannot be confirmed until the day of departure – subject to availability.
San Clemente Palace Kempinski do not have smoking rooms.
We offer complimentary Wi-Fi Internet in all rooms and public areas.
In some room categories, it is possible to provide an extra bed. The cost is EUR 100 per person per night. The price of an additional bed for children between 6 and 12 years of age is EUR 50 per person per night.
For more information, please contact our reservation department.
Yes, we are delighted to assist with visa applications. The reservation team can prepare a stamped and signed hotel confirmation letter, which is needed for the visa application.
Private Water Taxi from/to San Clemente Palace Kempinski and Venice International Marco Polo Airport starts from EUR 140 for up to four passengers and four pieces of luggage.
The transfer takes approximately 30 minutes.
If you wish to make a reservation, please contact our concierge team at firstname.lastname@example.org.
For additional information and prices of private taxis and transfers, please click HERE.
San Clemente Palace Kempinski is located on a private island and does not provide parking spaces in its grounds.
However, we can pre-book a parking space, if we receive your request 24 hours in advance. With a pre-booking via the Concierge Team of San Clemente Palace Kempinski, you do not only benefit from a special daily rate per 24 hours; you can also access the garage with priority, avoiding waiting in the regular queues in front of the garage.
We can also book a Valet Parking Service for you directly at Piazzale Roma. Click HERE for further information or bookings.
The local currency in Italy is the Euro.
As San Clemente Palace Kempinski Venice is located on a private island, it can be reached by boat only. The hotel offers a complimentary shuttle boat service from St Mark's Square every 30 minutes. The detailed boat schedule is displayed HERE.
You can also reach San Clemente Palace Kempinski by private water taxi.
From St Mark's Square, the price is around EUR 60.
From Santa Lucia Train Station and Piazzale Roma Car Terminal, the price is around EUR 75.
For additional information, we invite you to click HERE or contact our concierge team.
There is a 20 m (65.6 ft) heated outdoor pool on the island, which is open (depending on the weather) from approximately the beginning of May until the end of September.
The pool also offers a range of dining and drinking options, with La Dolce Bar & Restaurant close by, enabling you to enjoy the facility from sunrise to sunset.
Yes, there is Kids' Club at San Clemente Palace Kempinski. Please contact our Lady in Red Team for opening hours and a detailed programme. Babysitting Services can be arranged via our Concierge.