Guest Reviews

  • "Positive: There were no issues at all! The staff were very attentive and made you feel safe and cared for. Negative: Nothing at all."
    - William from CA
  • "Positive: The staff are extremely friendly and attentive. Quality of the hotel is high for UB standards. Negative: Bed a little hard Quite a distance from main ..."
    - Svar from NZ
  • "Stand out service from the moment we arrived. The Concierge was outstanding including in promptly responding to questions in advance and providing superb assist..."
    - Tanya from ZA
  • "Not only is the hotel clean and comfortable but the staff is outstanding! Every one of them go about and beyond for their guests. The staff deserve 5+ stars! If..."
    - JJ from US
  • "Positive: The friendliness and high standard of service of all staff."
    - John from GB
  • "Positive: Great staff."
    - Cameron from CN
  • "Nice hotel. Rooms were comfortable and spacious. Staff speak English and were very helpful on every occasion. Breakfast is fantastic, including an omelet statio..."
    - expedia user
  • "The hotel is in walking distance to shopping and historical sites. The is a wide variety of food for breakfast, and I ate in the restaurant several times and i..."
    - Betty from US
  • "Positive: Very good hotel."
    - Hubert from US
  • "Positive: + SUPER friendly and VERY helpful stuff (special thanks to Lucky!) + Good breakfast + Good restaurant for dinner with authentic Mongolian cuisine. Neg..."
    - Mikhail from DK
  • "Positive: - extremely helpful and friendly staff."
    - Valerie from CN
  • "Positive: People were very helpful and facilities good."
    - Pieter from NL
  • "What youd expect from a 5 star, consistently good quality and service on all levels."
    - A Traveller from CH
  • "Stayed here Aug 3-6 before taking the train to Sainshand and exploring the Gobi for a few days. Hotel is super clean, and my room (2 twin beds) included a couch..."
    - David from US
  • "Positive: Very good. Negative: Nothing"
    - Sung from KR

Kempinski
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